Roderick Avery
Saint Johns,FL
Summary
Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve well sustained growth. Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships with preference to strong documentation. Strong drive with excellent interpersonal, communication and team-building skills.
Overview
29
29
years of professional experience
Work History
Mitigation Manager
Kustom Restoration
01.2024 - Current
- Reduced claim costs by implementing effective mitigation strategies and streamlining processes.
- Improved client satisfaction by providing timely updates and consistently meeting project deadlines.
- Streamlined workflow for faster response times, enhancing overall team productivity.
- Collaborated with insurance adjusters to determine appropriate coverage amounts and streamline the claims process, expediting payment timelines.
- Developed tailored mitigation plans based on individual client needs, resulting in higher customer satisfaction rates.
Project Manager
Sodexo USA
06.2021 - 11.2023
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Drove team success through shared vision and recognition of quality performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
Director of Operations
Unique Style Consultant
01.2017 - 03.2021
- Implemented policies and standard operating procedures for continuous improvement.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 62%.
- Conducted field collection samples on Cat 3 loss, air quality, mold, lead, and asbestos samples.
- Reviewed environmental data to determine pollution sources, offering remediation guidance.
- Supported scientists and lawyers as subject matter expert (SME) on environmental regulations and insurance claim policies.
- Worked closely with state and government authority to deliver project requirements, develop solutions and meet deadlines.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Assistant General Manager
Wyndham Vacation Resorts Inc.
01.2015 - 12.2016
- Hired as Food and Beverage Director but due to experience moved to management as AGM with in 5 months.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Trained in how to complete skilled job tasks such as customer service and department growth.
- Engaged team members and improved performance by delivering daily updates and conducting quarterly meetings to obtain feedback and convey new policies.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Senior Project Manager
Servpro & BMS Cat
06.1995 - 01.2015
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Executed projects and acted as senior project manager for multiple commercial, office, residential and public works projects.
- Formulated integration system process flows, business process model and notation (BPMN) plans and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
- Gathered project requirements through interactions, meetings and walkthrough with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Maintained strict budgetary control on mutable projects ranging up to $78 million and working with project team leaders to track costs and control expenditures without sacrificing quality
Education
Certified 40CFR763.92 - OSHA Class II And AHERA Operation And Inspector
National Environmental Institute
Tampa, FL10.2019
National Certificate - Certified Mold Hygienist
National Environmental Institute
Orlando, FL07.2017
Certified Insurance Adjuster - Insurance Adjuster
All-Lines Institute
Saint Louis, MI01.2013
Certificate - Comm & Ind Electrical Wiring
Santa Fe College
Gainesville, FL12.1996
Skills
- Safety and environmental protocols
- Environmental surveys and planning
- Insurance billing specialist
- Quality assurance resources specialist
- Environmental technical assistance with project management skills
- Safety and environmental compliance
- Environmental regulations
- Environmental compliance in writing and data entry skills
- Leading Teams
- Negotiating Contracts
Additional Information
Member of Phi Beta Sigma Fraternity
Member of McKnight Honor Society
Member of Gamma Beta Chi Service Fraternity
Timeline
Mitigation Manager
Kustom Restoration
01.2024 - Current
Project Manager
Sodexo USA
06.2021 - 11.2023
Director of Operations
Unique Style Consultant
01.2017 - 03.2021
Assistant General Manager
Wyndham Vacation Resorts Inc.
01.2015 - 12.2016
Senior Project Manager
Servpro & BMS Cat
06.1995 - 01.2015
Certified 40CFR763.92 - OSHA Class II And AHERA Operation And Inspector
National Environmental Institute
National Certificate - Certified Mold Hygienist
National Environmental Institute
Certified Insurance Adjuster - Insurance Adjuster
All-Lines Institute
Certificate - Comm & Ind Electrical Wiring
Santa Fe College
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