Summary
Overview
Work History
Education
Skills
Timeline
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Roderick Benders

Brockton,MA

Summary

Dependable maintenance technician offering several years of building maintenance and repair experience. In-depth knowledge of hand and power tool operations, safety protocols and general maintenance. Superior expertise in carpentry, electrical systems and exterior and interior lighting system repair.

Overview

23
23
years of professional experience

Work History

Maintenace Manager

Highpoint Treatment Center
Brockton, Massachusetts
05.2014 - 04.2025
  • Ensured compliance with SRN/HPTC policies and procedures throughout the facility.
  • Monitored adherence to local, state, and federal codes and standards.
  • Prepared for and reviewed site visits and inspections by Joint Commission and other authorities.
  • Conducted emergency response training and drills for all staff members.
  • Managed testing and inspections of fire control systems, ensuring documentation accuracy.
  • Performed routine maintenance inspections and daily facility tours to address maintenance requests.
  • Maintained facility grounds, ensuring safety and attractiveness of exterior areas.
  • Oversaw service contracts for critical systems including plumbing, HVAC, fire control, and waste removal.

Intake Coordinator

Health Bridge
Braintree, MA
07.2008 - 11.2009
  • Answered multiple phone lines and routed phone calls to appropriate parties.
  • Assisted patients in applying for co-payment assistance through non-profit organizations.
  • Shipped out confidential material to members enrolled in the program via FedEx.
  • Collaborated with doctors' offices to enroll patients.

Account Manager

Rent-A-Center
Brockton, MA
02.2004 - 07.2008
  • Delivered, installed, and instructed customers on proper use of merchandise to increase customer knowledge and satisfaction.
  • Serviced computers; hardware and software.
  • Changed hard drives, installed and upgraded memory, software, drivers, along with system recoveries.
  • Greeted and Assisted customers as first point of contact on the sales floor to direct and provide professional customer services.
  • Prospected for new business by telemarketing and distributing printed materials to increase sales and revenue.
  • Organized and followed-up on all daily activities using Customized Planner and Scheduler.
  • Monitored and improved the sales skills of co-workers.
  • Managed bank deposit and store inventory.
  • Reviewed expired accounts and communicated with customers to promote timely payments.
  • Maintained accurate records of past due account activity.

Customer Account Adviser

Aaron Sales and Lease
Brockton, MA
02.2002 - 02.2004
  • Greeted and assisted customers on the sales floor & prospected for new business by distributing printed materials.
  • Reviewed expired accounts and communicated with customers to promote timely payments.
  • Maintained accurate records of past due account activity.
  • Delivered, installed, and instructed customers on proper use of merchandise to increase customer knowledge and satisfaction.

Education

Associate in Applied Science - Electronics and Computer Technology

DeVry University
Chicago, IL
06.2013

Skills

  • Critical thinking
  • Collaborative team player
  • Loyalty and dedication
  • Innovative solutions
  • Functional expertise
  • Enthusiasm and motivation
  • Attention to detail

Timeline

Maintenace Manager

Highpoint Treatment Center
05.2014 - 04.2025

Intake Coordinator

Health Bridge
07.2008 - 11.2009

Account Manager

Rent-A-Center
02.2004 - 07.2008

Customer Account Adviser

Aaron Sales and Lease
02.2002 - 02.2004

Associate in Applied Science - Electronics and Computer Technology

DeVry University

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