Scheduler and Dispatch Coordinator with extensive expertise in schedule management and process optimization at HEB Grocery Distribution Center. Demonstrated ability to enhance inventory control and streamline workflows, resulting in timely order fulfillment. Experienced in training new employees to uphold operational standards and promote team collaboration.
Overview
23
23
years of professional experience
Work History
Scheduler/Dispatch Coordinator
HEB Grocery Distribution Center
Houston
08.2002 - 08.2025
Coordinated scheduling to optimize workflow in busy grocery distribution center.
Managed inventory levels to ensure timely order fulfillment and delivery.
Collaborated with team leads to adjust schedules based on operational demands.
Monitored staff attendance and addressed scheduling conflicts promptly.
Implemented process improvements to enhance scheduling efficiency and accuracy.
Scheduled and confirmed appointments.
Communicated schedule changes effectively throughout the organization when necessary.
Developed and maintained accurate scheduling records for all personnel.
Communicated changes in schedules effectively to all relevant departments.
Assisted in training new employees on scheduling procedures and tools.
Education
Associate of Science - Sociology
Lone Star College
Houston, TX
Skills
Schedule management
Inventory control
Operations coordination
Computerized scheduling
Process improvement
Resource allocation
Team collaboration
Attention to detail
Time management
Effective communication
Conflict resolution
Fulfillment optimization
Training new employees
Computer skills
Customer service
Key relationship development
Schedule coordination
Strong work ethic
Schedule verification
Workflow optimization
Teamwork and collaboration
Telephone etiquette
Effective multitasking
Inventory tracking
Microsoft Office Suite
Affiliations
My days off I cook
Walk the trail in my neighborhood
Accomplishments
2012 I received The MAD Award(Making A Difference)
Family
2014 My wife and took in her cousins kids a sibling group of 7