Proactive leader with experience in training and supervising teams in fast-paced environments. Recognized for problem-solving skills and dedication to operational excellence, resulting in improved service delivery and employee performance.
Overview
12
12
years of professional experience
Work History
Footwear Associate
Nike
Antioch, TN
10.2025 - 01.2026
Assisted customers with product selection and provided knowledgeable recommendations.
Demonstrated product features and benefits to enhance customer engagement.
Collaborated with team members to achieve sales goals and improve store performance.
Petroleum Supply Specialist
U.S. Army Active Duty
Fort Leonard Wood, MO
02.2021 - 06.2024
Managed fuel supply operations to ensure timely delivery and availability of resources.
Analyzed fuel consumption patterns to optimize storage and distribution processes.
Coordinated with logistics teams to maintain accurate inventory records and prevent shortages.
Trained junior personnel on safety protocols and equipment handling for petroleum supplies.
Handled and transported fuel to vehicles and aircraft.
Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
Assembled refueling systems and equipment and performed quality assurance.
Supervised reception, storage, and shipping of fuel.
Inspected equipment, performed basic repairs, and conducted scheduled maintenance actions.
Created spreadsheets using software applications and conducted basic recordkeeping and inventory management procedures.
Logged all transactions in real time to keep tracking system updated.
Trained new hires on company policies, procedures related to petroleum supply management, fostering a culture of excellence within the team.
Operated equipment such as forklifts, pallet jacks, and cherry pickers.
Developed long-term relationships with key vendors/partners in the petroleum industry, leveraging these connections to secure favorable pricing and contract terms.
Reduced operational costs through strategic procurement and negotiation with vendors for petroleum products.
Instructed squad members on proper use of weapons and equipment.
Executed directives from command center with necessary timeliness and efficiency.
Analyzed terrain to identify advantageous positions for operations.
Collaborated cross-functionally with other departments to align procurement objectives with overall business goals.
Shift Leader
Taco Bell
Jasper, TN
08.2018 - 01.2019
Supervised team members to ensure adherence to operational standards and customer service excellence.
Trained new employees on food safety protocols and company policies to enhance performance.
Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
Implemented efficiency improvements in service processes, resulting in faster order fulfillment times.
Coordinated shift schedules to optimize staffing levels during peak hours for improved service flow.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Team Member
Sonic
Chattanooga, TN
01.2014 - 07.2014
Provided exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
Operated kitchen equipment efficiently, maintaining safety and hygiene standards.
Assisted team in preparing food items, adhering to quality control measures.
Collaborated with colleagues to streamline order processing and reduce wait times.