RODERICK CROSSLEY
Nolanville,TX
Summary
Currently working as a Stock Clerk at the Central Issue Facility for Skookum. Military Veteran: 20 years of combined experience as a Telecommunications Operations Chief and Food Service Specialist Knowledge, Skills, Abilities: Leadership, Equipment Preventative Maintenance & Inspections, Oil & Gas Operations, Job Safety Analysis, Health, Safety, Environmental Regulations, Telecommunication System & Network Cable Installation, Food Service Management, Delivery & Supply Logistics, Desktop Computer and Peripherals, MS Office Suite, Oral / Written Communications U.S. Citizen, valid U.S. Passport; Texas driver’s license with a clear background; seeking a position within 50 miles of Killeen / Fort Cavazos, TX 76544
Overview
30
30
years of professional experience
Work History
Stock Clerk
Skookum Contract Services
FT Cavazos, TX
01.2021 - Current
- Turn-In/Issue/Direct Exchange: Receives, issues, and exchanges clothing and equipment from customer and ensures that all items are in compliance with instructions and army technical manuals.
- Customer Service: Performs daily assigned work supporting customers, while providing excellent customer service.
- Maintains Workstation/Back Stock Area: Maintains a fully stocked workstation capable of supporting 150 full issues each day.
- Conduct Inventories: Assists in preparing equipment for monthly inventory and counting all equipment in designated areas.
- DRMO & Classification: Classifies equipment to determine serviceability and Condition Code in accordance with specific Technical Manuals.
- Barcode Scanning System: Uses the Barcode Scanning System during daily operations to process Issues, Turn-ins, and Direct Exchanges.
- General Cleanliness: Assists with maintaining general cleanliness of the Central Issue Facility, to include policing of the building's exterior grounds
- Repair & Cleaning Equipment: Repairs some equipment using small hand tools and also clean, assemble, and disassemble equipment, as required.
- Quality and Safety: Ensures that quality and safety levels are maintained in all areas and reports quality control and safety complaints or issues to management.
Postal Support Employee
USPS
Yorktown, VA
10.2017 - 06.2020
- Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services;May use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the public regarding postal regulations.
- Provides sales and customer service support by greeting customers and explaining store layout; determining special interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using Mobile Point of Service (mPOS) to complete transactions (where applicable).
- Provides product and service information to customers, including informing customers regarding special offers; suggestive selling related merchandise; promoting products based on customer needs. Provides additional information regarding product features and services.
- Handles and processes customer purchases and returns relating to products and services and may use a point of sale system. Assists customers with transactions.
- Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures display and selling areas, work stations, and storage areas are presentable to customers. Performs routine maintenance on SSKs and mPOS, including trouble shooting.
- Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence.
- May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers' credit balances.
- Checks and sets post office postage meters.
- Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
- May assign and clear accountable items and distribute mail as required.
- Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office, branch or station.
- Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current distribution schemes.
- May perform passport duties as assigned, including verification of identification and photograph, administering oath, reviewing application for completeness, affixing stamp or seal on application and ensuring all documents are stored securely and mailed promptly.
- May perform additional duties such as: maintain records of mails; face and cancel mail; make emergency carrier relays; label and tie out mail for dispatch and other related duties for distribution.
Correctional Officer
TDCJ
Gatesville, TX
10.2016 - 08.2017
- Receives on-the-job training while working at the assigned facility with experienced correctional officers and under the general supervision of supervisors.
- Searches for contraband and provides security; counts, feeds, and supervises inmates in housing, work, and other areas accessed by stairs; and performs security of various assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights.
- Provides custody and security of inmates including observing actions of inmates, squatting and bending to conduct "pat" and "strip" searches of inmates, restraining and securing sometimes assaultive inmates, and transferring and transporting inmates by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation.
- Supervises and provides security of inmates performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations which involve climbing stairs and ladders and climbing around the inside or outside of buildings; works outdoors and indoors without air conditioning; works around motorized or moving equipment and machinery; and is subject to all types of weather.
- Responds to emergencies, including climbing stairs and ladders while searching for escaped inmates, hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious inmate or employee various distances to safety up or down stairs and ladders; and uses force and deadly force, including the use of chemical agents or firearms, to control inmates.
- Reads, reviews, and properly applies information found in inmate records which is related to the inmate’s health and safety and to the security of the facility; provides leadership and technical guidance to other staff; complies with policies, procedures, rules, and regulations; enforces inmate disciplinary rules; and prepares and maintains records, forms, and reports.
Operator Assistant II Well Control\HWO
Halliburton
Artesia, New Mexico
03.2014 - 05.2015
- Deliver Product Service Line equipment to well site; perform pre/post job equipment inspections; perform and complete preventative maintenance procedures; perform hydrostatic testing on Blow Out Prevention during pre/post job procedures; possess a CDL License & Tank Vehicle Endorsement for land operations
- Prepare for next day operations by cleaning or repairing equipment; participate in Job Safety Analysis and Safety Meetings; completed career development requirements in iLearn's competency management system
- Perform basic mathematical calculations; use basic computer skills; promote safety awareness and environmental consciousness; comply with all safety and environmental procedures and regulations; ensure compliance with Health, Safety, Environmental Regulations and Guidelines
Telecommunications Operations Chief / Food Service Specialist
U.S. Army
CONUS / OCONUS
02.1994 - 02.2014
- Telecommunications Operations Chief
- Planned, coordinated, supervised installation, operation, maintenance, and management of telecommunications systems and networks; including radio, switching, cable, and automation equipment; supervised installation, operation, strapping, re-strapping, Preventative Maintenance Checks and Services, and maintenance on COMSEC devices
- Directed restoration and alternate routing of circuits, trunks, links, and systems; developed / implemented unit level signal maintenance programs; provided advice and technical assistance to subordinates and commanders; developed frequency operational requirements, telecommunications service requests, and disseminated operations information to ensure C2 communications connectivity
- Requested and ensured appropriate logistical support was available at all times; assimilated and reported system / network statistics; developed and implemented training programs for Signal personnel; used computers to process operational and administrative information; operated system control facilities as part of organization management functions
Food Service Specialist
U.S. Army
02.1994 - 02.2014
- Supervised 200 dining facility personnel; prepared work shift schedules; consolidated large facility food service operations; established operating and work procedures; trained 400 new employees; wrote administrative reports concerning food service operations and accounting; coordinated logistic support for food deliveries and supplies
- Performed daily inspections of dining, food preparation, storage areas, and dining facility personnel; directed safety, security, and fire prevention procedures; ensured employees adhered to correct Food Preparation Procedures
- Prepared Food Production Schedules, made menu adjustments as needed; performed preventative maintenance of kitchen equipment; received and stored subsistence items; operated, maintained, and cleaned kitchen equipment
- Prepared complex menu items listed in the production schedule; baked, fried, braised, broiled, simmered, steamed, and sautéed as prescribed by Army recipes; set-up serving lines; applied correct food protection and sanitation measures
Education
Associate: Hospitality Management -
Central Texas College
12.2014
Skills
- Microsoft Office 2010 Suite (Word, Excel, PowerPoint, Access, and Outlook)
- Shipping and Receiving
- Stockroom Procedures
- Inventory Maintenance
- Product Organization
- Complaint Resolution
- Receiving Support
- Stock Management
- Stocking
- Customer Service
- Stock Rotation
- Order Receiving
- Safety Processes and Procedures
- Complex Problem-Solving
- Clear Communication
- FIFO Stocking
- Inventory Reporting
Job Related Training
- 12/2011, Lean Six Sigma - Green Belt, Fort Hood, TX
- 05/2009, Basic Noncommissioned Officer, Fort Campbell, KY
- 02/2007, Phase 2, Food Service Specialist Basic Noncommissioned Officer, Fort Campbell, KY
Timeline
Stock Clerk
Skookum Contract Services
01.2021 - Current
Postal Support Employee
USPS
10.2017 - 06.2020
Correctional Officer
TDCJ
10.2016 - 08.2017
Operator Assistant II Well Control\HWO
Halliburton
03.2014 - 05.2015
Telecommunications Operations Chief / Food Service Specialist
U.S. Army
02.1994 - 02.2014
Food Service Specialist
U.S. Army
02.1994 - 02.2014
Associate: Hospitality Management -
Central Texas College
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