Skilled team lead with 11 years of critical facilities experience. 21 years of high/medium voltage experience and 16 years of HVAC and plumbing. Works well independently to manage assignments and always ready to go beyond basics assignments. Great team leader and motivater, quick learner with excellent electrical/HVAC troubleshooting skills and great IT knowledge. Eager Terminal manager with extensive knowledge of logistics and training excellent employees. Adept at planning schedules and working on tight budgets without sacrificing quality of work. Successful at meeting long-term goals and daily streamlining. Efficient Terminal Manager with 21 years of experience in elec, plumb, and HVAC. Successful at maintenance and repairs with extensive knowledge of multiple office 360 program along with adobe use. Adept at supervision without micromanaging and leading teams by example.
Overview
22
22
years of professional experience
Work History
Terminal Manager
DFW International Airport
Fort Worth, TX
06.2022 - Current
Responsible for maintaning 2 million sq ft of space
Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
Organize workflow and ensure that employees understand their duties and delegated tasks
Monitor employee productivity and provide constructive feedback and coaching
Receive complaints and resolve problems
Maintain timekeeping and personnel records
Pass on information from upper management to employees and vice versa
Prepare and submit performance reports
Decide on reward and promotion based on performance
Hire and train new employees
Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need
Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work
Reviews work orders to ensure that assignments are completed
Responsible for facilities inspections and reports
Obtains and reviews price quotes for the procurement of parts, services, and labor for projects
Manages capital projects
Prepares capital project and operating budget and variance reports
Manages vendor relationships and trains vendors on work order and billing procedures
Uses pc and/or PDA for work order system, email, ESS and training.
Set terminal budgets and set goals to adhere to plans.
Monitored employee performance and productivity.
Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
Negotiated contracts with outside providers to minimize cost and increase profitability.
Maintained composure and order when handling customer and employee injuries, incidents and accidents.
Hired, trained and educated new employees to improve company performance and efficiency.
Lead Critical Facilities Engineer
State Farm
Richardson, TX
09.2015 - 06.2022
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support customer business targets
Investigate any discrepancies and/or work performed during PM's or equipment repairs
Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert electrical knowledge
Consulted with customers to understand desires and suggest best practices to meet needs
Review BMS/BTECH systems completing the daily audit sheet in the BMS/BTECH Audit
Report and/or repair any anomalies
Complete the associated PM work order
Train and walk through emergency operating procedures with CFE's monthly for facility readiness
Taught new employees important procedures such as utility room switching and prioritizing data needs during outages
Developed and communicated standard operating procedures to team of 40
Received and routed incoming mail, packages, and deliveries
Helped managers improve area operations by sharing customer feedback and contributing new ideas
Ordered, organized, and rotated supplies
Met targets consistently by working hard and with strong attention to detail
Review all work orders Pending Approval and Close them out
Ensure all documentation is completed correctly, legible notes are provided and labor is added
Review the status for all client work orders, update if necessary
Ensure all procedures are filled out completely, accurately and legibly.
Assisted in bidding process by providing for on-site inspections and preparing take-offs.
Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
Estimated materials costs and sourcing requirements for project feasibility.
Assistant Data Center Manager
AAFES
Dallas, TX
03.2012 - 09.2015
Developed and communicated standard operating procedures to team of 8
Filed records to keep system efficient and information organized
Ordered, organized, and rotated supplies
Received and routed incoming mail, packages, and deliveries
Determined team targets and implemented plans to achieve goals at individual and group level
Consulted with customers to understand desires and suggest best practices to install
CAT6 and fiber optic cabling for new servers and mainframes we installed
Taught junior employee's how to perform tasks such as fiber cable certification testing and balancing data hall load
Managed communications between team members, customers and vendors to keep operations efficient and successful
Reviewed activities regularly to identify opportunities for improvement
Satisfied customers every day with fast, friendly, and knowledgeable support for new server installs.
High Voltage Electrician
United States Air Force
Eglin AFB, FL
10.2001 - 10.2005
Performed switching and repairs on all seven base substation
Which included replacing vacuum breaker,
capacitor banks, and insulators
Performed high voltage lineman work from bucket truck and climbing gaffs
Install/remove utility poles and install numerous miles of overhead power lines
Investigated and traced faults in existing electrical systems to correct malfunctions
Planned project work based on blueprints, budget limitations and the individual customer's preferences
Advised management on whether operation of equipment could be hazardous
Estimated time and material costs for each job and delivered detailed estimates for customer review
Provided preliminary sketches and cost estimates for materials or services
Removed and replaced damaged and worn out parts to resolve problems and maintain the system's
functionality
Laid out wiring, boxes and other components to efficiently install new systems
Directed and trained workers to install, maintain, and repair electrical wiring, equipment, and fixtures.
Education
Associate of Science - Electrical Engineering
ITT Tech Institute
Associate of Arts - IT Interactive Media
El Centro College
Skills
Cost reduction
Additional Information
Certifications and Licenses
, Secret Clearance
Top Secret Clearance