RODERICK KARAMI
Glendale,CA
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
13
13
years of professional experience
Work History
Owner / Operator
NoHo Cafe/Hookah Lounge
08.2015 - 05.2017
- Entered revenue and expense transactions and prepared expense reports
- Determined staffing requirements and interviewed, hired and trained new employees
- Tracked and evaluated staff performance, and handled all promotions and terminations.
Car Salesman
Sharp Auto Sales & Service
04.2012 - 07.2015
- Greeted store customers promptly and responded to questions with knowledgeable service
- Created solutions in the areas of inventory, and sales reporting
- Complied with federal, state and company policies, procedures and regulations.
Business Banker /Lead Teller
Wells Fargo
01.2018 - 08.2021
- Increased client satisfaction by providing tailored financial solutions and personalized banking services.
- Enhanced customer retention through building strong relationships and addressing concerns promptly.
- Collaborated with cross-functional teams to develop new business strategies, increasing overall growth.
- Managed a diverse portfolio of clients, ensuring their financial needs were met and exceeded.
Sales Coordinator /Office Manager
Studio Motorsports (Used Car Dealership)
09.2021 - 12.2024
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
Education
Bachelor of Arts - Criminal Justice / Business
California State University Northridge / CSUN
Los Angeles, California01.2022
Skills
- Bilingual (Armenian, English)
- Strategic planning
- Customer Targeting
- Guest Services
- Sales Experience
- Customer Satisfaction
- Negotiation skills
- Multi-Tasking
Accomplishments
- Named "Associate of the Quarter" for exceeding all customer service goals.
- Developed long-term relationships with customers which increased repetitive business.
- Maintained a positive experience for customers.
- Implemented strategy targeting high-profile clientele.
Timeline
Sales Coordinator /Office Manager
Studio Motorsports (Used Car Dealership)
09.2021 - 12.2024
Business Banker /Lead Teller
Wells Fargo
01.2018 - 08.2021
Owner / Operator
NoHo Cafe/Hookah Lounge
08.2015 - 05.2017
Car Salesman
Sharp Auto Sales & Service
04.2012 - 07.2015
Bachelor of Arts - Criminal Justice / Business
California State University Northridge / CSUN
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