Roderick Moore
Huntsville
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
27
27
years of professional experience
Work History
SALES MANAGER / OUTREACH DIRECTOR (OD)
Oak Street Health
01.2024 - Current
- Oversee 2 clinics: Birmingham and Huntsville. Develop and manage team of Account Executives. Meet and partner with Medical Director, staff physicians, and medical teams to achieve quality patient care. Review daily metrics and support growth initiatives. Coach staff members on sales strategy, pipeline management, opportunity management, and career planning/development.
- Ranked among Top 5 in company for growth as leader.
- Opened new clinic, partnering with executive leadership to achieve successful launch.
MARKET MANAGER
Manpower
01.2021 - 01.2024
- Oversaw and engaged client territories spanning 15+ Alabama counties to identify obtainable and profitable sales leads. Led team of sellers and recruiters who placed candidates. Created pricing schemes and wrote proposals geared toward leadership across multiple industries.
- Facilitated team meetings for goalsetting, client communication touchpoints, and client satisfaction. Monitored contractor performance.
BRANCH MANAGER
Regional Finance
01.2017 - 01.2021
- Appointed as branch independent leader to maintain high-value books of business.
- Reviewed customer credit applications per Fair Credit Reporting Act (FCRA). Subject Matter Expert (SME) and key authority for executing final credit decisions. Conducted needs-based analyses to ensure exceptional customer experience and maximize profitability.
- Facilitated leadership focus groups. Performed employee performance evaluations and administered financial incentives. Exercised exception authority for escalated customer credit applications.
- Presented recommendation summaries for institutional improvement initiatives. Relayed tangible evidence of operational success to executive leadership teams.
OPERATIONS MANAGER
Portfolio Recovery Associates
01.2012 - 01.2017
- Established and managed profitable collections teams of up to 14 employees. Trained on Fair Debt Collection Practices Act and Fair Credit Reporting Act (FDCPA/FCRA). Consistently achieved and surpassed performance goals.
- Improved profitability by creating guides to decrease insufficient funds activity, structure successful collections calls, and reach debt settlements.
Personal Banker II
Wachovia Bank, N.A., a Wells-Fargo Company
01.2006 - 01.2012
- Led teams to achieve objectives at multiple bank locations. Coordinated and directed community events.
- Selected by senior management to conduct and coordinate World Savings Bank Merger.
- Candlelight and Silver Awards for top-performing bankers: 2009.
- Consistently ranked among Top 5 Personal Bankers for corporate performance. Multiple Shared Success Awards for high customer service rankings.
BRANCH MANAGER
Enterprise Rent-A-Car
01.1999 - 01.2006
- Directed business operations for multiple locations: staff administration, sales and marketing, promotional planning, customer relations, and accounting. Oversaw 3 managers and 8 sales/support staff. Managed fleet of 250 vehicles - $1M+ inventory.
- Called on area businesses to market company’s vehicle rental and leasing services. Secured business through networking, cold-calling, and skilled relationship selling.
- Developed career path plans for individual employees. Provided firsthand training for future promotion to management and sales opportunities. Conducted performance evaluations. Upgraded up-selling insurance coverage contracts.
Education
Bachelor of Science - Marketing
Alabama A&M University
Huntsville, ALSkills
- Industry Networking Relationships - Consultative Selling
- Customer Relationship Management (CRM) - Cost Analysis
- Market Growth Forecasting - Community Outreach - Operational
- Audits P&L Analysis - Professional Growth & Incentive Plans - Risk Analysis
- Team Motivation - Training & Coaching - Dispute Resolution - Vendor Relations
- Sales team training
- Strategic account development
- Solution selling
- National account management
- Territory sales management
COMMUNITY ASSOCIATIONS
Jefferson County School Systems: Financial Literacy, Educator Children’s Village: Board Member, American Heart Walk: Board Member, Boys & Girls Clubs of America: Mentor
Timeline
SALES MANAGER / OUTREACH DIRECTOR (OD)
Oak Street Health
01.2024 - Current
MARKET MANAGER
Manpower
01.2021 - 01.2024
BRANCH MANAGER
Regional Finance
01.2017 - 01.2021
OPERATIONS MANAGER
Portfolio Recovery Associates
01.2012 - 01.2017
Personal Banker II
Wachovia Bank, N.A., a Wells-Fargo Company
01.2006 - 01.2012
BRANCH MANAGER
Enterprise Rent-A-Car
01.1999 - 01.2006
Bachelor of Science - Marketing
Alabama A&M University