RODERICK RAWLINS
Red Oak,TX
Summary
Experienced in multitasking and managing multiple projects and schedules daily. Proficient in all aspects of business operations, utilizing analytical skills to overcome complex challenges.
Overview
13
13
years of professional experience
Work History
Hostler Driver
Pacific Rail Services
Wilmer, TX
06.2024 - Current
- Achieved efficient handling of cargo by using diverse tools for loading and unloading in railroad cars, trucks, and other vehicles.
- Thoroughly assessed the truck's operational conditions through pre-trip inspections to eliminate any risk of endangerment.
- Maintained accurate records of freight received and delivered, along with daily logs detailing vehicle operations.
- Ensured adherence to company safety protocols while handling hazardous materials and operating heavy machinery.
- Loaded materials onto trucks while ensuring their proper securing during transport.
Logistics Supervisor
King Couriers LLC
09.2018 - Current
- Managed the import and export of diverse client cargo including antique furniture, household goods, and recreational vehicles across lower 48 states.
- Initiated meetings with potential clients via face-to-face or digital communication channels to establish connections for premium delivery solutions
- Attended networking events to increase brand recognition and offer services to clients across different regions
- Organized and managed the inventory of all incoming and outgoing shipments.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Oversaw the coordination of drivers' schedules and created optimized routes.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
In Home Expert
AT&T
03.2018 - 10.2018
- Significantly enhanced sales performance for AT&T mobility and entertainment, resulting in a decrease in customer churn rate.
- Served as the overseer of administrative tasks, including budgeting and record-keeping, ensuring smooth operations.
- Displayed strong leadership skills by optimizing work processes and mentoring others.
- Adept at providing outstanding customer service, as evidenced by the recognition received from management.
- Provided comprehensive training to store clerks on cultivating strong relationships with field technicians, driving improved sales growth for AT&T Mobility and Entertainment.
IEFS Manager Network Services
AT&T
09.2011 - 03.2018
- Implemented performance review process, offering constructive feedback and tailored coaching measures to enhance technician’s capabilities.
- Exceeding network operations of KPIs and MSOC grading.
- Identified roadblocks hindering team's efforts to enhance technicians' performance
- Ensured capacity planning aligned with daily jobs and technicians' demand hours.
- Ensured timely completion of functions to meet both customer and company expectations.
- Directed full process of installation/repair support, streamlining overall operations.
- Managed the preparation of safety reports and conducted technician safety audits for Dallas East territory.
- Established a streamlined warehouse setup in the garage, minimizing additional costs related to technicians' procurement of supplies.
Education
Some College (No Degree) - Mathematics
East Texas Baptist University
Marshall, TXSome College (No Degree) - Business Management
Collin County Community College District
Plano, TXSome College (No Degree) - Business Management
Ashford University
Clinton, IASkills
- Problem-Solving
- Risk Assessment
- Analytical Thinking
- Self Motivation
- Multitasking
- Professionalism
- Attention to Detail
- Written Communication
- Relationship Building
- Decision-Making
- Teamwork and Collaboration
- Problem-solving abilities
- Route Planning
- Accident Prevention
- Warehouse support
- Organizational Skills
- Active Listening
- Goal Setting
- Business Analysis
Accomplishments
- 3 Time Service Excellence Award Winner AT&T
- Top 10 Manager in DFW for 2 years straight
- Top Performer recipient for 4 years
References
References available upon request.
Timeline
Hostler Driver
Pacific Rail Services
06.2024 - Current
Logistics Supervisor
King Couriers LLC
09.2018 - Current
In Home Expert
AT&T
03.2018 - 10.2018
IEFS Manager Network Services
AT&T
09.2011 - 03.2018
Some College (No Degree) - Mathematics
East Texas Baptist University
Some College (No Degree) - Business Management
Collin County Community College District
Some College (No Degree) - Business Management
Ashford University
Similar Profiles
Samuel AgyapongSamuel Agyapong
Yard Audit at Pacific Rail ServicesYard Audit at Pacific Rail Services
Marcus JohnsonMarcus Johnson
Hostle Driver at Pacific Rail ServicesHostle Driver at Pacific Rail Services
Andrew PruittAndrew Pruitt
Yard Hostler Driver at Pacific Rail ServicesYard Hostler Driver at Pacific Rail Services
Darius LyonsDarius Lyons
Terminal Operator at Pacific Rail ServicesTerminal Operator at Pacific Rail Services
Lakesha LacyLakesha Lacy
Regional Director of Clinical Operations at Grace Management GroupRegional Director of Clinical Operations at Grace Management Group