Roderick Ray Sr.
Director Of Human Resources
Gaithersburg,United States
Summary
Astute Human Resources professional highly skilled in employee relations and training and development. Talented individual offering dynamic skills in recruiting, interviewing and hiring valuable employees. Successful history of building top-level relationships between employees and the organization.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Human Resources Manager
Phenom LLC
Frederick, Maryland
03.2025 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Devised hiring and recruitment policies for 75-employee company.
Director of Human Resources
Seneca At Rockville
Rockville, MD
06.2023 - 03.2025
- Served as the community’s Union Representative for all grievances and arbitration hearings.
- Proven positive change engine of our organization’s morale and performance that has helped foster a more efficient workplace.
- Reduced overtime hours from an average of 447 hours per pay period to 122 hours by advising department directors daily on how to improve their work schedule.
- Spearheaded over a dozen company and community investigations ranging from sexual harassment, departmental misconduct, employee misconduct, and employee conflict.
- Initiated weekly meetings with Department Directors to discuss the state of their departments, payroll, employee relations, and other matters. Always ended meetings with time to spare so directors can talk to me about anything and how I will support them in any capacity.
- Promptly addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Spearheaded the on-boarding process for newly hired employees and distributed all paperwork.
- Proficiently performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Developed succession plans and promotion paths for staff.
- With urgency, reconciled payroll discrepancies and responded to inquiries from employees.
- Tracked employee vacation, sick and personal time.
- Weekly, generated reports to track employee time and attendance.
- Reviewed time records for 115 employees to verify accuracy of information.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Devised hiring and recruitment policies for 115-employee company.
- Fostered positive work environment through comprehensive employee relations program.
- Became a trusted advisor to senior leaders on appropriate employee corrective steps.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- With expertise, discovered and resolved complex employee issues that affected management and business decisions.
- Reduced payroll costs by $25,000.00 in a six month timeframe due to coordinated meetings with Department Directors concerning employee missed punches, missed lunch breaks, and early and late punches.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Streamlined recruitment processes for increased efficiency in hiring top talent.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Created succession planning strategies to ensure leadership continuity and long-term success.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Increased employee engagement with open communication channels and regular feedback opportunities.
- Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
Resource Program Advisor
Department Of The Army
Frederick, MD
07.2021 - 03.2023
- Managed Human Resources needs for a 573-employee Federal organization across 4 locations, including Europe, and Asia
- Successfully streamlined Human Resources efficiencies, such as reconstructing new hire orientation guidelines and procedures, to include sponsors for new hires, conducted training for sponsors and Department Directors.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies, making myself the point of contact for many departments in my organization.
- Directed multiple panel interviews for Senior Management roles domestically, also internationally, to include Germany and South Korea.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Input financial data in Defense Civilian Payroll Systems, awards certifications and hiring actions in AutoNoa, created military deposit request in Defense Finance Accounting Services and routinely conduct database maintenance.
- Completed Human Resources projects in a timely manner, under budget while resolving complex issues for senior leaders and department directors.
- Developed and presented weekly, monthly, and quarterly reports detailing the Human Resources Department’s role for Commander’s Update Briefings, Chief of Staff Meetings, and Human Resources Department Meetings.
- With keen focus, followed programs closely to assess effectiveness and make proactive changes to meet changing demands, such as editing orientation checklists.
- Baseline training to on Delegating Examining Unit/ Merit Promotion.
- Working knowledge of USA Staffing.
Employee Relations Supervisor *CONTRACT*
Confie Insurance Group
Addison, TX
01.2021 - 07.2021
- Interviewed, trained, developed, and directed a five Employee Relations Specialist to service over 2000 employees nationwide, including Mexico
- Conducted workplace investigations to include, sexual harassment, retaliation, and other related matters by reviewing documentation and footage and interviewing associates.
- Conducted panel interviews for multiple Vice and Senior roles.
- Coordinated with talent acquisition and management to screen and interview 100+ internal and external applicants for roles nationwide.
- Reviewed employment applications and background check reports to facilitate hiring process.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
- Provided resolution to complex and confidential issues.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Human Resources Director *CONTRACT*
Remarkable Healthcare And Rehabilitation Center
Carrollton, TX
08.2020 - 01.2021
- Routinely conducted company-wide town hall meetings to convey updates, training, and other important information.
- Developed incentive programs, such as shift differential pay for nurses and housekeeping staff.
- Liaised between multiple business divisions to improve communications.
- Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Routinely communicated with other facility human resource departments to discuss new ways to recruit top talent.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Oversaw workers' compensation program for employees injured on job.
- Processed employee claims involving performance issues and harassment.
- Successfully spearheaded Remarkable Healthcare's on-boarding process for newly hired employees and distributed all paperwork.
- Devised hiring and recruitment policies for 150-employee senior community.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
Human Resources Assistant
Healthcare Services Group
Memphis, TN
07.2014 - 01.2017
- Assisted with on-boarding process of 100 plus new hires.
- Recruited and screened qualified potential employees.
- Set up orientations and initial training for new employees.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
- Organized new employee orientation schedules for new hires.
- Compiled employee records from individual departments to maintain central files.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Education
Bachelor Of Business Administration - Human Resources Management
Tarleton State University
Stephenville, TX 05.2018 - 05.2020
Associate Of Applied Arts - General Studies
Tarrant County College District
Fort Worth, TX 06.2017 - 05.2018
Skills
Employee relations
undefinedTimeline
Human Resources Manager
Phenom LLC
03.2025 - Current
Director of Human Resources
Seneca At Rockville
06.2023 - 03.2025
Resource Program Advisor
Department Of The Army
07.2021 - 03.2023
Employee Relations Supervisor *CONTRACT*
Confie Insurance Group
01.2021 - 07.2021
Human Resources Director *CONTRACT*
Remarkable Healthcare And Rehabilitation Center
08.2020 - 01.2021
Bachelor Of Business Administration - Human Resources Management
Tarleton State University
05.2018 - 05.2020
Associate Of Applied Arts - General Studies
Tarrant County College District
06.2017 - 05.2018
Human Resources Assistant
Healthcare Services Group
07.2014 - 01.2017
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