Rodger Covino
York Springs,PA
Summary
My attention to detail and dedication to providing exceptional customer service has allowed me to build strong relationships with both clients and users across various departments within my organization. Additionally, my ability to communicate effectively with both technical and non-technical staff has enabled me to provide exceptional support to users across various departments within my organization.
Overall, my experience in the fields of 3D printing technology and computer networks has allowed me to demonstrate my strong analytical skills, attention to detail, and ability to work collaboratively with others. I am committed to continuously learning and improving my technical knowledge and skills to stay up-to-date with industry trends and best practices.
Overview
19
19
years of professional experience
Work History
Network Administrator
Compass Network Group
06.2021 - Current
- Cultivated a high-performance team through hiring skilled IT professionals, providing training opportunities, and fostering a positive work environment.
- Diagnosed and executed resolution for network and server issues.
- Installed and configured network printers and other peripheral devices.
- Monitored networks and network devices to resolve technical problems quickly.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Identified and immediately resolved issues with network devices.
Field Service Technician
Benco Dental
08.2016 - 06.2021
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs for Dental equipment such as chairs, sterilizers, 3D printers, and Xrays.
3D Xray Specialist
Danaher Corporation
06.2015 - 05.2016
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Wrote and revised maintenance procedures.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Addressed routine equipment maintenance according to established schedule.
Radar Operator
US Navy
06.2005 - 12.2012
- Contributed to successful search and rescue missions by accurately detecting and tracking distress signals using specialized radar equipment.
- Enhanced radar system efficiency by conducting regular maintenance and troubleshooting tasks.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations.
- Adjusted equipment and system filters to mitigate biological and environmental impacts on mission critical areas.
Education
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ02.2021
High School Diploma -
Lugoff-Elgin High School
Lugoff, SC08.2005
Skills
- Data backups
- Attention to Detail
- Testing and Quality Assurance
- Self Motivation
- Decision-Making
- Dental Equipment installation and repair
- Xray installation and calibration
- 3D Printer Building and Calibration
- Cura, Lychee, and Slic3r knowledge
- Hardware Installation
- Network Architecture
Timeline
Network Administrator
Compass Network Group
06.2021 - Current
Field Service Technician
Benco Dental
08.2016 - 06.2021
3D Xray Specialist
Danaher Corporation
06.2015 - 05.2016
Radar Operator
US Navy
06.2005 - 12.2012
Bachelor of Science - Information Technology
University of Phoenix
High School Diploma -
Lugoff-Elgin High School
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