RODGER VOLKER
San Antonio,TX
Summary
Seeking a position as an "APARTMENT MAINTENANCE TURN SPECIALIST"
A talented apartment maintenance technician with over 20 years, extensive experience in all aspects of preventative and building maintenance, troubleshooting and repairs. Responsible for the appearance and working order of the complex including interior and exterior, common areas, pools, and grounds-keeping for 200-800 apartment homes. Performed all general and routine maintenance in the community. Timely response to all emergency calls ensuring quick diagnoses and resolution. Detail and multi-task oriented and possess strong motivation. Collaborated with maintenance staff to maintain the community, grounds, and spa chemicals, clean, vacuum and backwash. Ensure pool is clean and operational for Residents. Excellent building preservation, based on vast personal knowledge and experience. Troubleshooting ability, track proven record for high levels of quality assurance, cost savings, productivity, and apartment readiness. Works well in stressful situations and immediate response need; Committed to quality workmanship and ethical conduct. Equipment Profile: drills, saws, alarms and detectors, safety equipment, routers, jack hammers, front end loaders, paint, and pool chemicals. Skilled maintenance Specialist focused on maximizing company success through effective use of strong work ethics, proficiency and troubleshooting abilities. Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
20
20
years of professional experience
Work History
Maintenance Turn Specialist
AMC PROPERTY MANAGEMENT
2022.11 - Current
- A/C maintenance, repair
- Make readies, drywall, cabinets, flooring, doors, windows, decks, interior and exterior troubleshooting, diagnosing, and completion of repairs including electrical, and plumbing
- Chemically treated and maintained swimming pool
- Groundskeeping for curb appeal including lawn, parking lot, and public spaces.
- Followed all company policies and procedures to deliver quality work.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Apartment Maintenance Technician
LIBERTY GROUP MAINTENANCE
2022.08 - 2022.11
- Temporary Position: Perform all general and routine maintenance
- Hired full-time 11/2022
- 08/2021 to 08/2022-time off to take care of spouse.
- Reported issues to property manager so effective resolutions could be put into place.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Executed tasks within time and budget constraints.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Maintenance Turn Specialist
LANDMARK PROPERTIES
2020.11 - 2021.08
- General building maintenance including installation of and repair of drywall, plaster, cabinets, doors, molding, flooring
- Ground maintenance for curb appeal: including lawn, parking lot and other public spaces
- Chemically treated and maintained swimming pool
- In-depth knowledge of swimming pool equipment, troubleshooting, basic overhaul, test and regulate Pool and spa chemicals, clean, vacuum and backwash
- Ensure pool is clean and operational for Residents
- Interior paint - brush, spray and roller make ready
- Repair of plaster, drywall, cabinets, doors, molding, windows and decks
- Moved to San Antonio, TX 03/2020.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Monitored industry trends to adapt strategies accordingly.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or proced
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Devised and implemented processes and procedures to streamline operations.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Maintenance Technician
ALLIANCE RESIDENTIAL COMPANY
2017.03 - 2020.03
- General building maintenance
- Chemically treated and maintained 2 swimming pools
- Promoted from Groundskeeper to Maintenance Technician.
Education
High School Diploma -
Mt. Lake Terrace High School
Mt. Lake Terrace, WAGrace Hill Multi-Family Training
Skills
- EPA UNIVERSAL CERTIFICATE-AC CERTIFIED
- Strong written and communication skills to effectively interact with residents
- Excellent problem-solving abilities to identify, diagnose, and address maintenance issues
- Proficiency in routine and emergency maintenance calls
- Attention to details, time management and flexibility
- Teamwork and collaboration skills to work effectively with property management and maintenance team
- Customer service oriented providing prompt and courteous assistance to residents and staff
- Strong work ethic and reliability to ensure timely completion of tasks
Timeline
Maintenance Turn Specialist
AMC PROPERTY MANAGEMENT
2022.11 - Current
Apartment Maintenance Technician
LIBERTY GROUP MAINTENANCE
2022.08 - 2022.11
Maintenance Turn Specialist
LANDMARK PROPERTIES
2020.11 - 2021.08
Maintenance Technician
ALLIANCE RESIDENTIAL COMPANY
2017.03 - 2020.03
High School Diploma -
Mt. Lake Terrace High School
Grace Hill Multi-Family Training
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