Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rodgers Ssendawula

Renton,WA

Summary

Dedicated Medical Technician offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Overview

2
2
years of professional experience

Work History

Lead Caregiver/Med Tech

Aegis Living
Mercer Island, WA
09.2021 - Current

· Provide psychological well-being care

· Inform others of changes in a resident’s condition

· Dispense medications to residents

· Maintain records of medications administered

· Assist with resident physical care, meals and activities

· Communicate effectively

· Practice effective team behavior

· Demonstrate effective interpersonal relationships

· Is organized and manages time effectively

· Build resident and family satisfaction

· Promotes the three principles of assisted living: offering choice, maintaining dignity, and promoting individuality to create an environment of Optimal Living for all residents.

· Assists residents to self-administer their medications, assists residents with activities of daily living.

· Participates in and encourages residents to engage in planned and unplanned activities.

· Works with housekeepers and maintenance staff to keep the residents and community clean.

· Helps in dining room service.


Caregiver/Med Tech

Village Concepts Of Burien – El Dorado West
Burien, WA
05.2021 - 09.2021

· Read and implement care/activities of daily living (ADLs) according to resident service plan within the scope of practice of certification or licensure. Effectively works within professional scope of practice per state laws, regulations and professional standards.

· Responds to resident needs, pendant calls, and other community alarms in a timely manner.

· Demonstrates empathy and develops caring rapport with residents. Promotes resident independence and self-care.

· Communicates clearly, professionally, and timely. Maintains professional communication channels with all members of healthcare team.

· Reads, writes, speaks, and understands English at the level necessary for performing duties.

· Delivers care and services in accordance with individual service plan for all assigned residents. Maintains accurate and complete records of care delivered. At the start of each shift conducts visual safety check on all assigned residents and at the end of each shift, effectively communicates (written or verbal) resident status with next shift.

· Communicates change of condition in any resident to nursing in a timely and effective manner.

· Completes incident reports accurately and timely.

· Understands policies pertaining to safety and infection control and demonstrates practices to control the spread of communicable illnesses.

· Promotes a clean, orderly, and safe environment. Assist housekeeping and maintenance staff to keep community and resident property clean.

· Recognizes, responds to and reports concerns in resident's environment to ensure safety and comfort of resident.

· Demonstrates behavior which maintains and respects resident rights and promotes independence, regardless of race, religion, lifestyle, sexual preference, and disease process.

· Addresses individual behavioral needs of the resident and demonstrates the ability to identify psychosocial needs.

· Uses techniques for addressing the unique needs and behaviors of individuals with cognitive impairment including Alzheimer's, dementia, delirium, mental illnesses and other conditions.

· Encourage residents to engage in planned and unplanned activities. Demonstrates understanding of importance of social-well-being and community interaction to overall health of resident.

· Assist with meal service in dining room(s) including assisting with feeding. Understand and follows medically prescribed diets and promotes safe choices and independence in accordance with each residents’ dietary orders and preferences. Assists with hydration in accordance with individual care plan.

· Meets expectations, policies, procedures and follows guidelines as outlined in employee handbook



Care Manager

Reliance Staffing & Recruiting
Seattle, WA
04.2020 - 05.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Education

HCA

Caregiver For Hire USA, LLC
Renton
08.2020

Skills

  • File Organization and Maintenance
  • Specifications Conformance
  • Mechanical and Electrical Devices
  • Experimental Procedures
  • Critical Thinking
  • Quality Control Analysis
  • Problem Solving
  • Safety Monitoring

Accomplishments

HCA Certification

CPR/First Aid Certified

Nurse Delegation Core

Dementia Specialty Training

Timeline

Lead Caregiver/Med Tech

Aegis Living
09.2021 - Current

Caregiver/Med Tech

Village Concepts Of Burien – El Dorado West
05.2021 - 09.2021

Care Manager

Reliance Staffing & Recruiting
04.2020 - 05.2021

HCA

Caregiver For Hire USA, LLC
Rodgers Ssendawula