RODJEA L LOGAN
Williamsburg,VA
Summary
QUALIFICATION SUMARY
Experienced Health Services Professional with over twelve years experience managing group home facilities. A self directed individual with the ability to make quality, independent decisions and demonstrates a high degree of critical thinking. Analytical and strong problem solving skills. Ability to work in emotionally charged and hostile environments with highly diverse populations. Excellent conflict management skills. Ability to work at all levels of the organization and to represent company to the public in a manner consistent with its mission, vision and values.
Overview
15
15
years of professional experience
Work History
Risk Management Officer
FACES
04.2024 - Current
- Responsible for coordination and preparation of external financial auditing of individual accounts.
- Develops Goals and objectives for the individuals in conjunction with the Manager of Clinical training and development.
- Facilitated all employee orientations, on the job trainings and coaching to maintain compliance with state regulations.
- Responsible for ensuring that all employees receive and maintain all required mandatory trainings and certifications Train staff in the overall implementation and data tracking of all individuals' program.
- Supported business development activities by evaluating market trends and competitive landscape for potential threats or opportunities impacting company growth.
- Enhanced organizational resilience by developing and implementing effective business continuity plans.
- Trained employees in risk awareness and preparedness, fostering a culture of accountability and ownership over risk management responsibilities.
- Coordinated cross-functional teams to address identified risks, fostering collaborative problem-solving efforts.
- Maintained compliance with regulatory requirements by proactively addressing any identified gaps in policy adherence or documentation standards.
- Reduced risk exposure by analyzing and mitigating potential threats to the organization.
- Led incident response efforts following risk events, conducting root cause analysis and implementing corrective actions to prevent future occurrences.
- Delivered timely and accurate reporting on key risk metrics to senior leadership, supporting informed decision-making processes at the highest level.
- Managed portfolio of insurance policies, ensuring adequate coverage against various types of risks faced by the organization.
Nursing Manager
MFA
11.2023 - 05.2024
- Develops Goals and objectives for the individuals in conjunction with the Manager of Clinical training and development.
- Collaborated with interdisciplinary teams to optimize patient outcomes and streamline communication between departments.
- Implemented timely discharge planning strategies that reduced length of stay without compromising patient care quality or safety.
- Served as a key liaison between nursing staff, physicians, and administration, fostering collaboration across all stakeholders.
- Facilitated open lines of communication between staff, families, and patients by holding regular meetings and ensuring clear documentation in patient records.
- Spearheaded initiatives to improve employee retention rates and decrease turnover through mentorship programs, competitive compensation packages, and recognition of outstanding performance.
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Managed departmental budget effectively, identifying cost-saving opportunities while maintaining high-quality care delivery.
- Promoted a positive work environment by addressing staff concerns promptly and providing resources for professional development opportunities.
- Streamlined workflows with the introduction of electronic health record systems, reducing documentation errors.
- Recruited hired, and onboarded top nursing talent to strengthen our team''s capabilities further.
- Achieved high patient satisfaction scores through exceptional leadership in patient-centered care initiatives.
- Maintained regulatory compliance by staying up-to-date with changing industry standards and ensuring staff adherence to policies and procedures.
- Led infection control efforts within the unit, resulting in lowered infection rates among patients under our care.
- Reduced hospital readmission rates, implementing targeted interventions for high-risk patients.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Nurse Case Manager
Western Tidewater Community Services Board
06.2021 - 11.2023
- Collaborated with multidisciplinary teams to devise evidence-based treatment plans that improved patient satisfaction scores.
- Initiated and created a patient referral system, successfully boosting profits.
- Facilitated smooth transitions between healthcare settings by effectively communicating pertinent information to receiving facilities or home health agencies.
- Educated patients on disease management techniques, empowering them to take control of their health and reduce complications.
- Reduced hospital readmissions through vigilant monitoring and prompt intervention for at-risk patients.
- Conducted thorough assessments to identify gaps in care and develop targeted interventions for improvement.
- Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
- Conducted preoperative risk assessments, ongoing assessments and evaluations to prepare patients for surgery and manage healing process.
- Optimized resource utilization by identifying opportunities for cost containment without compromising care quality.
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Assisted residents in achieving personal goals by offering guidance, support, and encouragement throughout the process.
- Utilized data-driven decision-making to continuously improve the quality of care and service provided to each resident within the group home.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Increased resident satisfaction with daily activities by tailoring programming to individual interests and needs.
- Established clear expectations for resident behavior by creating house rules that foster responsibility and respect towards others.
- Strengthened community ties through partnership development with local organizations, schools, and businesses for resources and services.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Education
Bachelor of Science - Human Services/PSYCHOLOGY
Walden University
Minneapolis, MN05.2020
ASSOCIATES IN NURSING - Practical Nursing
ECPI University
Newport News, United States06.2010
Associate of Arts - Early Childhood Education
Thomas Nelson Community College
Hampton, VA05.1993
Skills
- Time Management
- Team Leadership
- Project Management
- Strategic Planning
- Staff Training and Development
- Operations Management
- Customer Relationship Management (CRM)
- Verbal and written communication
- Cross-Functional Teamwork
- Performance Evaluations
- Business Development
- Workforce Management
- Schedule Preparation
- Staff Management
- Complex Problem-Solving
- Performance Management
- Negotiation
- Budget Control
- Staff Development
- Marketing
- Policy Implementation
- Business Administration
- Patient Safety
- Clinical Leadership
- Performance Improvement
- Clinical Supervision
- Healthcare Analytics
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Self Motivation
- Time management abilities
- Patient education and counseling
- Decision-Making
- Analytical Thinking
- Medication Dispensing
- Certified in CPR/AED
- Task Prioritization
- Staff Supervision
- Employee Training Program
- Employee Supervision
- Records Management
- HIPAA Guidelines
- Risk Management
- Quality Control
- Written Communication
- Goal Setting
- Medical clinical procedures
- Data Analysis
Timeline
Risk Management Officer
FACES
04.2024 - Current
Nursing Manager
MFA
11.2023 - 05.2024
Nurse Case Manager
Western Tidewater Community Services Board
06.2021 - 11.2023
Bachelor of Science - Human Services/PSYCHOLOGY
Walden University
ASSOCIATES IN NURSING - Practical Nursing
ECPI University
Associate of Arts - Early Childhood Education
Thomas Nelson Community College
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