Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RODNAN AIME J

Pembroke Pines

Summary

I am a motivated and disciplined professional with extensive experience in customer service. I am adept at working under pressure, maintaining compliance with regulations, and ensuring safety. Strong problem-solving skills with a focus on teamwork and integrity. Seeking to leverage my skills and experience to contribute to the U.S.

Overview

16
16
years of professional experience
2010
2010
years of post-secondary education

Work History

Sales manager

City furniture
Hollywood
01.2022 - Current
  • Developed and implemented effective sales strategies to drive business growth.
  • Trained and coached sales staff on product knowledge and effective sales techniques.

Sales Associate

Hertz rental
Fort Lauderdale
12.2017 - 12.2021
  • Provided exceptional customer service to maximize sales.
  • Resolved customer complaints and handled escalated situations, ensuring positive outcomes and customer retention.
  • Implemented new training programs, resulting in improved employee performance and customer satisfaction.

Retail Sales Associate

T Mobil
Hollywood
01.2013 - 01.2016
  • Provided exceptional customer service and identified customer needs to maximize sales.
  • Assisted in visual merchandising and maintained store cleanliness to ensure pleasing shopping experience.
  • Handled cash transactions accurately and efficiently, balancing cash drawer at the end of shift.
  • Collaborated with team to achieve sales targets and meet store goals.

Customer service rep

Home Depot
Hollywood
01.2010 - 12.2013
  • Skilled in maintaining positive relationships with clients through clear communication.
  • Received positive feedback for my ability to handle difficult situations with professionalism.
  • Provided exceptional customer service by resolving issues in a timely manner.

Education

Some school -

Broward college
Pembroke Pines, FL
01.2012

South Broward High
Hollywood, Fl

Skills

  • Team Leadership & Supervision
  • Communication Skills
  • Conflict Resolution & Problem Solving
  • Decision-Making & Judgment
  • Attention to Detail
  • Adaptability & Flexibility
  • Customer Service & Interpersonal Skills
  • Stress Management & Resilience
  • Strategic Planning & Organization
  • Integrity & Ethical Conduct

Languages

  • English
  • Creole (mild )

Timeline

Sales manager

City furniture
01.2022 - Current

Sales Associate

Hertz rental
12.2017 - 12.2021

Retail Sales Associate

T Mobil
01.2013 - 01.2016

Customer service rep

Home Depot
01.2010 - 12.2013

Some school -

Broward college

South Broward High