Summary
Overview
Work History
Education
Skills
Timeline
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Rodney Adkison

Highland Village

Summary

Dynamic Account Manager with a proven track record at GET Maarketing, excelling in account development and customer service. Skilled in market forecasting and campaign execution, I foster strong client relationships, driving revenue growth and exceeding sales targets. Adept at training teams and resolving disputes, I ensure customer satisfaction and loyalty.

Overview

29
29
years of professional experience

Work History

Account Manager

2020 Companies
10.2023 - 05.2025
  • Built relationships with customers to promote long term business growth.
  • Consulted with businesses to supply accurate product and service information.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Stayed current on company offerings and industry trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended weekly sales meetings and sales trainings.

Sr. Account Executive

GET Maarketing
07.1999 - 09.2023
  • Sold new products and services and developed accounts to maximize revenue potential.
  • Met with customers to share product and service information, listen to needs and learn about business operations.
  • Networked at events and prospected for new customers with diverse strategies.
  • Analyzed data to discover trends, informing market strategies, and objectives.
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
  • Motivated team members to meet and exceed sales targets.
  • Contributed to event marketing, sales and brand promotion.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Presented professional image consistent with company's brand values.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Attended sales meetings and sales trainings.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained new employees on customer service, product information and organizing strategies.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Accounts Assistant

Eurpac Service Company
03.1996 - 06.1999
  • Organized data into multiple spreadsheets to streamline data.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Communicated regularly with customers regarding account questions and issues.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Education

BBA - Management

Texas Tech University
Lubbock, TX
05-1989

Skills

  • Account development
  • Market forecasting
  • Trend forecasting
  • Customer training
  • Campaign execution
  • Staff management
  • Event planning
  • Management collaboration
  • Account management
  • Order management
  • Supporting international sales team
  • Sales forecasting
  • Customer service
  • Product training

Timeline

Account Manager

2020 Companies
10.2023 - 05.2025

Sr. Account Executive

GET Maarketing
07.1999 - 09.2023

Accounts Assistant

Eurpac Service Company
03.1996 - 06.1999

BBA - Management

Texas Tech University