Rodney Agnew
Brooklyn
Summary
Adept at enhancing property value and tenant satisfaction, I spearheaded improvement projects as a building super and streamlined operations at R&R Delivery. My expertise in preventative maintenance and leadership significantly improved security and efficiency. Known for exceptional problem-solving, I achieved notable increases in customer satisfaction and operational excellence.
Overview
25
25
years of professional experience
Work History
Apartment Maintenance Supervisor
Chenyse Littles
01.2021 - Current
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Oversaw seasonal maintenance tasks such as snow removal or Trash removal upkeep to ensure a comfortable living environment yearround.
- Implemented key control systems for improved security throughout the apartment buildings, resulting in reduced instances of unauthorized access.
- Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests.
- Improved safety standards within the apartment buildings through regular inspections and repairs.
- Increased efficiency of maintenance team by delegating tasks according to individual skills and strengths.
- Completed necessary renovations on time to facilitate seamless tenant transitions between lease agreements.
- Provided emergency response to urgent situations such as water leaks or power outages, minimizing damages and inconvenience for residents.
- Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.
- Enhanced curb appeal of the property by overseeing landscaping projects and exterior maintenance tasks.
Owner Operator
R&R Delivery
01.2000 - Current
- Directed routine operational activities.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
Education
High School Diploma - General Studies
Samuel J Tilden
Brooklyn, NY06.1987
Skills
- Preventative maintenance
- Cleaning
- Grounds maintenance
- Work order management
- Plumbing
- Painting
- Minor repairs
- Snow removal
- Building upkeep
- Problem-solving
- Leadership skills
Timeline
Apartment Maintenance Supervisor
Chenyse Littles
01.2021 - Current
Owner Operator
R&R Delivery
01.2000 - Current
High School Diploma - General Studies
Samuel J Tilden
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