Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Alexandre

New York,NY

Summary

Insightful and dedicated consultant with exceptional customer service, time management and problem-solving abilities. Multilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement.

Overview

8
8
years of professional experience

Work History

Project Management Specialist

Douglas Elliman
New York, NY
01.2023 - Current

● Led and managed cross-functional project teams, ensuring the successful completion of
real estate projects within scope, budget, and schedule.
● Collaborated with architects, contractors, and stakeholders to define project goals and
specifications, facilitating effective communication and project understanding.
● Implemented industry-best project management methodologies and tools to enhance
project flexibility, responsiveness, and overall efficiency.
● Oversaw risk assessment and mitigation strategies, ensuring proactive identification and
resolution of potential issues.
● Conducted regular project status updates, reporting to senior management and
stakeholders, providing insights into project progression, challenges, and resolutions.
● Utilized advanced data management techniques to organize and analyze project-related
information, improving decision-making processes.
● Negotiated and administered contracts, ensuring compliance with legal and regulatory
requirements, and maximizing value for the firm.
● Coordinated details for real estate events, managing logistics, budgets, and timelines for
successful execution.
● Implemented project planning and execution strategies, overseeing tasks, resource
allocation, and project timelines.
● Fostered strong team development through effective leadership, motivation, and
collaboration, ensuring optimal project performance.

Concierge Specialist

Douglas Elliman
New York, NY
01.2020 - 01.2023

● Welcomed guests with a high-touch, customer-first approach, ensuring confidentiality for
high-profile visitors.
● Managed reservations through inbound and outbound phone calls, emails, and onsite
coordination.
● Greeted and escorted guests to and from the Lounge, covering reception desk essentials.
● Coordinated with operating partners to handle guests and reservations professionally,
following onsite protocols.
● Provided recommendations for destinations, including local restaurants, hotels,
transportation, directions, and attractions.
● Adhered to operations principles to ensure consistent, high-quality guest experiences.
● Troubleshooted and resolved issues promptly, demonstrating strong problem-solving
skills.
● Orchestrated seamless and memorable experiences for clients, ensuring their unique
preferences and needs were met with meticulous attention to detail.
● Conducted private tours of the luxury facilities, showcasing distinctive features and
providing tailored insights to clients.
● Managed reservations for exclusive services and amenities, coordinating both inbound
and outbound communication through various channels.
● Collaborated with high-end service providers and vendors to curate a network of
premium resources for clients, enhancing the overall luxury experience.
● Implemented and maintained a high-touch concierge program, exceeding client
expectations through proactive and anticipatory service.
● Established and nurtured relationships with local businesses, including restaurants, hotels,
and transportation services, to provide clients with top-tier recommendations.
● Maintained a professional and polished appearance, embodying the brand's luxury
standards and contributing to a prestigious atmosphere.
● Upheld confidentiality and privacy protocols, ensuring the discretion and security of
sensitive client information.
● Coordinated with internal teams to ensure seamless logistics for high-profile events,
private functions, and exclusive experiences.
● Utilized social media networking to enhance the company's online presence and engage
with clients in a luxury lifestyle context.
● Provided personalized assistance to guests, offering recommendations for local
attractions, cultural events, and entertainment options.

Liaison Representative

Art and Objects
New York, NY
02.2018 - Current
  • Positively represented Art and Objects in various award winning shows.
  • Maximized effectiveness of liaison program with several key improvements.
  • Served as key corporate representative, liaising with various parties in support of operational excellence.
  • Teamed up with various groups to optimize understanding of business and challenges.
  • Evaluated long-term data to identify and report on important trends.
  • Improved outreach with strong community relations and positive connects with teachers.

Personal Consultant for Ronald Almanzar

Fig & Olive/Catch NYC
New York, NY
06.2018 - 11.2021
  • Developed a lucrative & unique annual food/beverage marketing plan, to maximize profits & meet specific needs tailored to the restaurants overall goals
  • Coordinated with appropriate departmental staff members to assign proper procedures for project implementation and strategic aim.
  • Assembled action item roadmaps to detail initiatives and provide insight into reporting for budgeting and planning specifics.
  • Cooperated with project partners to develop system analysis and new system design based on client specifications.
  • Organized corporate luncheons, dinners, conferences and special events.

Private Chef Consultant

Simone' Apostoli
New York, NY
02.2017 - 03.2020
  • Used networking relationships to get Simone' Apostoli on Martha Stewart's summer cooking team summer of 2018.
  • Used networking relationships to get Simone' Apostoli on the Food Network show "Guy's Grocery Games summer summer 2019.
  • Conducted research, surveys and interviews to gain business insights.
  • Identified risks and assessed potential impact, consulting with clients to prepare mitigation plan.
  • Prepared accurate and concise reports, conveying progress, issues and solutions.
  • Created statistical models to evaluate impact of different marketing strategies.

Personal Consultant for Maxwell Kennedy Cousins

1 Hotel/Rooftop Bar & Harriet Lounge
Brooklyn, , NY
02.2017 - 01.2020
  • Recorded and reported job-related activities, findings, discrepancies and decisions. Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.
  • Cooperated with project partners to develop system analysis and new system design based on client specifications.Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
  • Analyzed cost and expense to measure against original budget, promoting adjustments to reinforce fiscal alignment.
  • Performed researched analysis to ascertain detailed client need. Completed onboarding and new hire orientation for all employees.

Personal Assistant

MARK ZEFF/BLACKBARN
New York, NY
02.2017 - 12.2019
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Organized work projects around client's house.
  • Attended business meetings and took meeting minutes.
  • Prioritized timeline-driven items to complete projects promptly and within budget.
  • Traveled with manager to take notes and dictation at meetings.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations.

Education

Interior Design

LaSalle College
Vancouver Ca

Skills

  • Customer service
  • Data management
  • Social media networking
  • Team development
  • Concierge/Liaison
  • Dining reservations
  • Organizational skills
  • Business growth
  • Contract negotiations and administration
  • Event details
  • Coordination skills
  • Client satisfaction
  • Guest relations
  • Critical thinker
  • Dedicated team player
  • Networking

Timeline

Project Management Specialist

Douglas Elliman
01.2023 - Current

Concierge Specialist

Douglas Elliman
01.2020 - 01.2023

Personal Consultant for Ronald Almanzar

Fig & Olive/Catch NYC
06.2018 - 11.2021

Liaison Representative

Art and Objects
02.2018 - Current

Private Chef Consultant

Simone' Apostoli
02.2017 - 03.2020

Personal Consultant for Maxwell Kennedy Cousins

1 Hotel/Rooftop Bar & Harriet Lounge
02.2017 - 01.2020

Personal Assistant

MARK ZEFF/BLACKBARN
02.2017 - 12.2019

Interior Design

LaSalle College
Rodney Alexandre