Service Technician
Alabama Climate Control Inc.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Evaluated systems according to predetermined checklist and noted issues.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
