Rodney Baker
Lompoc,CA
Summary
Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Private Security/ Site Supervisor
Quest National Security
Santa Maria, California
11.2024 - 02.2026
- Supervised security operations across multiple sites for effective safety management.
- Upheld strict confidentiality regarding sensitive information and security measures.
- Liaised with management to communicate security concerns and provide updates.
Private Security Officer/Overnight Patrol Corporal
Protac Security
Lompoc, California
11.2018 - 08.2024
- Conducted regular patrols to deter criminal activity and maintain a secure environment.
- Responded promptly to alarms, incidents, and emergencies to uphold safety protocols.
- Collaborated with local law enforcement during emergencies and security assessments.
- Enforced company policies and procedures to maintain order and compliance on-site.
- Trained new security personnel on operational procedures and emergency response techniques.
- Utilized surveillance equipment to monitor activities and identify potential threats effectively.
- Intervened in physical altercations when necessary to maintain order and protect people.
- Performed regular maintenance checks on all security equipment.
- Confirmed identity of individuals seeking entry into restricted areas.
- Maintained logs of security-related incidents, such as property damage or suspicious activity.
- Reported any suspicious behavior observed while patrolling the premises.
- Escorted employees, visitors, or contractors during their time on the premises.
- Monitored CCTV systems to detect any unauthorized activities.
Courier/Driver/ H2O Sampler
Clinical Labs II
Lompoc, California
09.2013 - 08.2018
- Delivered laboratory samples promptly to ensure timely testing and results.
- Maintained accurate records of all deliveries and pickups for tracking purposes.
- Coordinated with clinical staff to confirm sample collection and delivery requirements.
- Trained new couriers on best practices for delivery procedures and customer service standards.
- Coordinated parcel delivery using strong time management skills.
- Communicated with customers to coordinate delivery times.
Assistant Manager
Wild West Pizza
Lompoc, California
08.2012 - 08.2013
- Supervised daily operations and ensured adherence to company standards.
- Trained and developed staff on customer service and operational procedures.
- Managed inventory levels and ordered supplies to meet restaurant needs.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
Assistant Manager
Papa John's Pizza
Lompoc, California
02.2012 - 07.2012
- Supervised daily operations and ensured adherence to company standards.
- Trained and developed staff on customer service and operational procedures.
- Monitored food safety practices and conducted regular quality checks.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
Delivery Driver/ In store customer service
Round Table Pizza
Lompoc, California
12.2006 - 02.2012
- Delivered pizzas efficiently to customers in various locations.
- Managed timely order processing and navigation using GPS systems.
- Ensured accurate handling of cash and credit transactions during deliveries.
- Collaborated with kitchen staff to confirm order accuracy before dispatch.
- Provided exceptional customer service to enhance overall dining experience.
Shift lead/Assistant Manager, Customer Service
Pizza Hut
Lompoc, California
05.2004 - 08.2006
- Supervised team members to ensure efficient service during peak hours.
- Trained new staff on menu items and customer service protocols.
- Managed inventory levels and placed orders to maintain stock availability.
- Coordinated shift schedules to optimize coverage and productivity.
- Assisted with cash handling and balanced registers at shift end.
- Resolved customer complaints to enhance satisfaction and loyalty.
Shift lead/Closing Shift Manager
Taco Bell
Buellton, California
10.2001 - 01.2004
- Supervised team members during high-volume shifts to ensure smooth operations.
- Trained new employees on food safety and customer service standards.
- Managed inventory levels and conducted regular stock assessments for timely replenishment.
- Resolved customer complaints promptly to enhance overall dining experience.
- Assisted in the training of new employees.
Delivery Driver
Domino's Pizza
Lompoc, California
02.2001 - 06.2003
- Delivered pizzas promptly to customers in various locations.
- Assisted in training new drivers on delivery procedures and safety protocols.
- Received daily delivery instructions and route assignments from dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Nightclub Security Manager
Fathom Nightclub Inc.
Santa Barbara, California
09.1998 - 02.2000
- Managed security operations for high-profile events at a popular nightlife venue.
- Developed and implemented safety protocols to ensure patron and staff safety.
- Trained and supervised security personnel to maintain effective crowd control measures.
- Coordinated with law enforcement agencies for incident response and prevention strategies.
- Conducted regular security assessments to identify vulnerabilities and improve procedures.
- Collaborated with event planners to address specific security needs for performances.
- Enforced venue policies to create a safe and enjoyable environment for guests.
Private Security Lt./Overnight Shift Supervisor
Mission Security and Patrol
Santa Barbara, California
08.1996 - 02.2000
- Supervised overnight security personnel to ensure operational efficiency and safety.
- Coordinated patrol routes to cover all assigned areas effectively during night shifts.
- Conducted regular inspections of premises to maintain security integrity and identify risks.
- Responded promptly to incidents and emergencies, enforcing company policies and procedures.
- Maintained detailed logs of shift activities, incidents, and staff performance for reporting purposes.
- Provided guidance to ensure all tasks were completed efficiently and in accordance with safety protocols.
- Assisted in resolving customer complaints promptly and professionally.
Education
Some College (No Degree) - College Required Education Courses.
Allan Hancock College
Santa Maria, CASkills
- Incident response
- Security operations management
- Emergency procedures training
- Surveillance equipment monitoring
- Customer service
- Team supervision
- Compliance enforcement
- Security team management
- Staff management
Certification
- Current State of California Guard Card
Timeline
Private Security/ Site Supervisor
Quest National Security
11.2024 - 02.2026
Private Security Officer/Overnight Patrol Corporal
Protac Security
11.2018 - 08.2024
Courier/Driver/ H2O Sampler
Clinical Labs II
09.2013 - 08.2018
Assistant Manager
Wild West Pizza
08.2012 - 08.2013
Assistant Manager
Papa John's Pizza
02.2012 - 07.2012
Delivery Driver/ In store customer service
Round Table Pizza
12.2006 - 02.2012
Shift lead/Assistant Manager, Customer Service
Pizza Hut
05.2004 - 08.2006
Shift lead/Closing Shift Manager
Taco Bell
10.2001 - 01.2004
Delivery Driver
Domino's Pizza
02.2001 - 06.2003
Nightclub Security Manager
Fathom Nightclub Inc.
09.1998 - 02.2000
Private Security Lt./Overnight Shift Supervisor
Mission Security and Patrol
08.1996 - 02.2000
Some College (No Degree) - College Required Education Courses.
Allan Hancock College