Rodney baldwin
Rogers,MN
Summary
Skilled in customer relations and small business operations, I excelled at HD Flooring LLC and North Country Floors, enhancing client satisfaction and repeat business through exceptional service and efficient process implementation. Demonstrated strong relationship building and communication, achieving project success by adapting to challenges and fostering teamwork.
Overview
41
41
years of professional experience
Work History
Owner
HD Flooring LLC
03.2009 - Current
- Contributed to high-quality installations by using appropriate tools such as trowels, spacers, and levels for precision workmanship.
- Contributed to positive workplace morale through effective communication and teamwork skills within diverse work crews.
- Demonstrated adaptability when faced with unexpected challenges, quickly learning new techniques or adjusting plans as needed to meet project goals successfully.
- Supported successful projects by diligently following instructions from supervisors and experienced tile setters.
OWNER
North Country Floors
03.1995 - 11.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Helper/tile Setter
Lees Ceramic
01.1984 - 03.1995
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Education
High School Diploma -
Park Cener High
Brooklyn Park, MN06-1983
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
HD Flooring LLC
03.2009 - Current
OWNER
North Country Floors
03.1995 - 11.2008
Helper/tile Setter
Lees Ceramic
01.1984 - 03.1995
High School Diploma -
Park Cener High
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