Developed KPIs for tracking progress against goals set for each campaign.
Organized events such as trade shows, conferences, and webinars to promote products or services.
Executed A and B testing plans on different elements of campaigns including landing pages and emails.
Developed relationships with influencers in order to increase brand visibility.
Email Marketing Manager - B2B
Dell Technologies
Round Rock, TX
06.2021 - 06.2022
Leads the B2B email efforts from roadmap creation, creative, optimizations, and engagement analysis
Increased open rates (+139%), click rates (+186%), and average email revenue per quarter (+206%)
Generated a quarterly record of $5.4 million in email revenue in FY22Q4
Reports on metrics and delivers insights for improving the customer journey through nurture campaigns
Collaborates internally with production, media, creative, product teams, brand teams, and CRM to build and execute email marketing program
Uses A/B testing, market research, customer usage/segmentation, and competitive analysis to inform assortment decisions and enhancements
Internal Marketing Communications Manager
Dell Technologies
Round Rock, TX
10.2019 - 06.2021
Served as project manager/editor of biweekly global sales and marketing newsletters with an audience of 58K+ contacts
Generated an increase in open rates (+11%) and click rates (+19%)
Provided ongoing reader engagement analysis and mobile optimization across Global Marketing email communication templates
Managed the editorial calendar by partnering with product business units, creative, social media, and campaign managers to develop an optimized promotion schedule
Email Marketing Specialist
Intertek Alchemy
Austin, TX
09.2017 - 10.2019
Oversaw an email marketing program that boosted digital marketing MQLs by 20-24% per quarter
Achieved company record-high open rates (30%+) and click-to-open rates (16%+) while also maintaining record-low unsubscribe rates
Managed an email database of over 200K contacts with 10+ nurture streams and 400 emails created per quarter
Used A/B testing, lead scoring, and list segmentation to produce targeted, inbound email campaigns
Marketing Communications Specialist
Scrypt, Inc.
Austin, TX
05.2015 - 09.2017
Managed email campaign content, production, tracking, analyses, and recommendations via Marketo and MailChimp
Administered the integration between Marketo and Salesforce.com
Provided copy for emails, print collateral, PPC ads, landing pages, case studies, press releases, and social media