Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Bennett

Houston,TX

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

31
31
years of professional experience

Work History

Cashier Team Lead

Rumburgers
Peoria, IL
03.2022 - 09.2024
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Greeted customers promptly and responded to questions.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Developed strong working relationships with team members to foster collaboration.
  • Checked personal identifications during alcohol and tobacco sales.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Performed daily opening and closing procedures for the register area.

Cook's Assistant

Uncle Sam's
Peoria, IL
11.2012 - 01.2015
  • Heated prepared foods in ovens or on grills according to recipes or instructions.
  • Weighed, measured, and mixed ingredients according to recipes or personal judgment.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Ensured that kitchen was kept clean at all times by sweeping floors, washing surfaces.
  • Planned and organized daily work schedules in accordance with established menus, special events, seasons and special requests.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Cleaned work areas, equipment, utensils, dishes and silverware between tasks.

Cook

KFC
Peoria, IL
04.2005 - 01.2012
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Received and stored food and supplies.
  • Prepared a wide range of dishes according to menu specifications and chef instructions.
  • Resolved customer complaints regarding food quality or services provided.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Cook Shift Leader

Smokey Bones Bar & Fire Grill
Springfield, IL
02.1994 - 06.2001
  • Checked completed orders for correct quantity and quality.
  • Oversaw the preparation of meals for special events and catering functions.
  • Addressed customer feedback regarding food quality and presentation.
  • Developed and executed menu items, maintaining consistency with restaurant's culinary standards.
  • Scheduled kitchen staff shifts and managed workload distribution.
  • Performed regular inventory checks to ensure adequate stock levels were maintained.
  • Coordinated with other departments such as front-of-house or catering services when needed.
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Used computer to store and retrieve data and online orders.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.

Education

High School Diploma -

Woodruff highschool
Peoria, IL
05-1988

Skills

  • Cashier training
  • POS system proficiency
  • Payment processing
  • POS system operation
  • Punctual and reliable
  • Customer engagement

Timeline

Cashier Team Lead

Rumburgers
03.2022 - 09.2024

Cook's Assistant

Uncle Sam's
11.2012 - 01.2015

Cook

KFC
04.2005 - 01.2012

Cook Shift Leader

Smokey Bones Bar & Fire Grill
02.1994 - 06.2001

High School Diploma -

Woodruff highschool
Rodney Bennett