Rodney Brown

Performed a variety of Guided Charters (ie: swimming with Manatees, Scalloping, Fishing, Eco, and Shelling Tours). Also offered Canoe, Kayak, and Paddle Board rentals. Maintained equipment as needed. Priority emphasis was on customer safety and experience.

Captain for swim with the Manatee Tours, and on Dive class training dives. Also, drove the bus with guest from the Dive Shop to the Marina where the boat was docked. Assisted owners with Coast Guard Compliance of boats and with maintenance on boats and trailers. Performed daily Pre and Post Trip Inspections on Bus (CDL w/Passenger Endorsement Required).

Installed/Repaired Bulk CO2 Systems and Monitoring Systems.

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Applied critical thinking and research to address complex issues.

Inspected equipment to identify areas of wear or causes of malfunctions.

Observed equipment operation to diagnose and troubleshoot reported issues.

Organized work to meet demanding production goals.

Completed job reports and logs immediately following service calls.

Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Optimized system performance through thorough testing, analysis, and adjustments as needed.

Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.

Maintained quality assurance and customer satisfaction objectives.

Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Tested components and systems to evaluate performance and identify concerns.

Performed troubleshooting and diagnosis on malfunctioning equipment.

Maintained compliance with regulatory standards and safety requirements.

Delivered Bulk CO2 to Restaurants, Bars, Convenience Stores, and Country Clubs. (CDL w/HazMat and Tanker Endorsement Required).

Owned/Operated 2015 KW T680 and 53 FT Dry Van (CDL-A Required). Transported freight throughout lower 48 states. Managed all day to day business operations, including maintaining DOT Compliance.