Summary
Overview
Work History
Education
Skills
Other Employment
Timeline
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Rodney Brungart

Walker,LA

Summary

Experienced Sales Manager seeking a position to excel and contribute to the success of a prospective company. I have successfully built lasting client relationships through dependable service and strategies designed to meet objectives and increase sales opportunities. My established history of identifying true prospects and nurturing strong partnerships is enhanced by my commitment to offering steadfast support and dependable customer service. Goal-oriented Territory Sales Manager with great pride in exceeding goals and achieving sales quotas. Dedicated to maintaining high level of personal product knowledge and skillfully influencing consumer buying habits. Exercise sound judgment and establish goals to meet aggressive targets.

Overview

20
20
years of professional experience

Work History

Territory Sales Manager

QDI Surfaces
Houston, TX
12.2023 - 07.2024
  • Promoted new product lines of countertops and flooring in the territory of Louisiana and lower Arkansas.
  • Communicated with existing and new customers to process orders and schedule deliveries.
  • Provided product training, sales, and marketing to new and existing customers.
  • Establish product displays in business showrooms for enhanced visibility to increase sales.
  • Conduct business reviews with customers and resolve any issues related to product quality or service.
  • Provided technical advice and product training to customers and staff on product features, benefits, and uses.
  • Created and managed relationships with key customers in the region.
  • Analyzed customer feedback to identify potential opportunities for increasing sales.
  • Assisted customers with product selection based on their individual needs.
  • Conducted market research to identify new business opportunities within the territory.
  • Developed and implemented sales plans to achieve regional goals.
  • Engaged in cold calling activities to generate leads for potential new customers.
  • Participated in trade shows, conferences, seminars, and other events to promote products or services.
  • Monitored competitors' activities, pricing, and promotions in the region.
  • Trained team members on customer service strategies and techniques.

Territory Manager

Independent Contractor
02.2023 - 12.2023
  • Develop and maintain effective relationships with clients.
  • Established a new sub-distribution customer for a specific market territory to service.
  • Provided product knowledge training to sub-distributor customers, delivered, and set up showroom displays, and marketing materials for increasing sales.
  • Operate as a liaison for prospective customers with our headquarters.
  • Arrange new customer visits for touring products at the distribution facility.
  • Educated customers of our broad product line offerings.
  • Constructed new sample tower displays and installed them in customer showrooms.
  • Processed customer orders and arranged shipping directly to customer location.
  • Negotiated contracts with new clients while maintaining existing business relationships.
  • Identified areas of improvement for increasing efficiency of operations within the region.
  • Created presentations for potential customers highlighting products' features and benefits.
  • Resolved customer complaints promptly and professionally.
  • Monitored competitor activities in the region to ensure competitive advantage.
  • Conducted cold calls to offer services to potential customers.
  • Developed solid connections with customers to promote products.
  • Conducted comprehensive market analysis to identify new business opportunities.

General Manager

Resiliency
Baton Rouge, LA
08.2022 - 02.2023
  • Establish opening of retail facility, Buck Feather. Arrange for items to be picked up and delivered for store opening, signage, products, and set up displays.
  • Organized shipment of signage, products, built displays, and storage counter spaces for grand opening launch.
  • Interviewed, hired, managed, and scheduled employees for a retail store and social media.
  • Set up large TV media screen displays for the interaction of customers to have the experience of using the product, AccuBow.
  • Executed transportation and setup/breakdown of the TV media screens for usage at trade shows and promoting hunting products.
  • Provided support on video production of hunting videos, guided deer hunting expeditions on company's property.
  • Maintained property with various construction and repairs needed to provide customers with great hunting experiences.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Supervised employees through planning, assignments, and direction.
  • Formed and sustained strategic relationships with clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Operation Manager

Premier Counter Tops
Tupelo, MS
08.2017 - 08.2022
  • Established a new quartz slab distribution warehouse in Alexandria, LA.
  • Servicing existing and new customers with quartz slabs directly to stone fabricators in LA, AR, MS, AL, and Tennessee.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Performed cost analysis for various projects to determine budget requirements.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Hire and train employees for warehouse and delivery of products, safety training on equipment, and material handling.
  • Built and cultivated solid relationships with fabricators, installers, kitchen and bath dealers, interior designers, builders, remodelers, and architects in the assigned territory.
  • Provided sales and marketing materials for customers' showrooms, installed new displays, provided product knowledge training, scheduled all deliveries, and managed customer accounts.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Addressed customer concerns with suitable solutions.
  • Enforced federal, state, local and company rules for safety and operations.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Tracked and replenished inventory to maintain par levels.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Sales Market Representative

Cambria
Le Sueur, MN
09.2004 - 08.2017
  • Managed a vast market region encompassing five states. Traveled across the territory to establish businesses, engage directly with customer partners, and produced customers to purchase Cambria quartz slabs.
  • Forged and cultivated strong relationships with customers. Conducted product demos and delivered presentations to key decision makers, including C-level executives, purchasing agents, shop managers, owners, fabricators, and other stakeholders, to further new business development initiatives.
  • Educated the community by demonstrating product and participation in Home and Garden trade show events.
  • Participated in trade shows and industry events to represent the company and gather market insights.
  • I expanded my territory by effectively conducting cold calls to acquire new customers, retail leadership, and negotiating profitable contracts. While educating new customers and developing solid connections with existing customers to promote our products.
  • Identified target audiences for marketing campaigns and initiatives.
  • Utilize CRM strategies to enhance customer engagement and retention. Monitored sales performance metrics to ensure target achievement.
  • Consulted with customers to obtain feedback and continued ongoing communication to service accounts to offer new product opportunities and sustain solid revenue streams.
  • Consistently acquired new customers and broader territory, and navigated through complex strategies to enhance delivery services.
  • Expedited resolutions to correct customer problems and complaints.
  • Stayed current on competitor sales, prices, and products.
  • Collaborated with marketing teams to develop campaigns that will drive more sales in the territory and increased sales by implementing strategic market penetration techniques.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand while developing and implementing exciting new sales and sales plans to achieve overall regional market goals and analyzing potential sales opportunities.
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
  • Collaborated with clients and the product development team to suggest enhancements to the product.
  • Delivered sell-through of product orders by planning and implementing successful operational strategies.
  • Participated in sales training, product education, and other business seminars for product education.
  • Work directly with other market reps to increase sales. Worked directly with Cambria distribution locations in several states.
  • Assisted with the marketing department to bring brand awareness to the territory.
  • Resolved customer complaints promptly by providing accurate information about products or services.
  • Maintained up-to-date knowledge of company products and services offerings.
  • Monitored customer feedback regarding products and services quality levels.
  • Followed up regularly with existing customers to ensure satisfaction levels.
  • Generated leads through cold calling prospective customers.
  • Developed and implemented effective customer retention strategies.
  • Managed relationships with key customers and stakeholders.
  • Analyzed customer data to determine customer needs and preferences.
  • Conducted market research to identify new opportunities for growth.
  • Organized and attended trade shows, conferences, and other events to promote products and services.
  • Tracked consumer trends through surveys, focus groups, interviews.
  • Presented product information at sales meetings and industry events.
  • Provided technical support to customers regarding use of products and services offered by the company.
  • Provided support in developing marketing campaigns and promotions.
  • Participated in training programs to stay current on industry developments.
  • Collaborated with internal teams to develop product launch plans.
  • Created reports detailing sales figures, market share analysis.
  • Researched competitors' activities to ensure competitive positioning in the marketplace.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Presented findings to management and executive leadership and fielded questions to help refine strategies.

Education

Associate of Arts - Christian Education

University of Valley Forge
Phoenixville, PA

Skills

  • Sales Strategies & Sales and Market Development
  • Territory Management Development & Growth
  • Customer Relationship Building & Retention Management
  • Cold-calling and Lead Prospecting
  • Product Demonstration, Sales Presentations
  • Product Knowledge & Brand Development
  • Partnership Development
  • Strategic business planning
  • Warehouse Operations, Distribution and Logistics Management
  • Operations & Risk Management, Quality Assurance Controls
  • Industry Expertise and Market Research and Trends
  • Market research, forecasting, and competitive analysis
  • Marketing Penetration Strategy
  • Troubleshooting & Problem Solving Abilities
  • Customer Complaint Resolution
  • Reliability, Adaptability & Versatile
  • Professionalism, Organizational Skills & Time Management
  • Analytical & Strong Attention to Detail
  • Decision-Making, Goal-Oriented, Effective Multi Tasker
  • Salesforce , MS Office, Documents and reports
  • Skilled in AutoCAD, Conceptualization, Project Specifications
  • Technical Skills & Computer Skills
  • Excellent communication skills
  • Mechanical & Electrical Skills
  • Mathematical and Measurement Skills
  • Construction materials, Material Estimation Cost and Invoicing

Other Employment

  • Acoustical Specialty & Supply- Construction Products Warehouse Manager
  • Cultured Marble Operations Manager
  • Lowes Kitchen and Bath Design Lowes Installation Manager
  • Offshore Operator
  • Maintenance and Repair Mobile Homes

Timeline

Territory Sales Manager

QDI Surfaces
12.2023 - 07.2024

Territory Manager

Independent Contractor
02.2023 - 12.2023

General Manager

Resiliency
08.2022 - 02.2023

Operation Manager

Premier Counter Tops
08.2017 - 08.2022

Sales Market Representative

Cambria
09.2004 - 08.2017

Associate of Arts - Christian Education

University of Valley Forge

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Rodney Brungart