Rodney Chambers
2675 Baramore Rd,GA
Summary
At CTI, I spearheaded a team to elevate customer satisfaction through precise installations and rigorous quality control, reducing errors significantly. My adeptness in system troubleshooting and exceptional communication fostered robust client relationships and mentorship among junior installers. Achievements include streamlining processes for enhanced productivity and implementing cutting-edge technologies, underlining my commitment to excellence and teamwork.
Overview
5
5
years of professional experience
Work History
Lead Installer
CTI
05.2023 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Streamlined installation processes for increased productivity and faster project completion.
- Loaded and unloaded building materials used for construction.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
- Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
- Developed customized installation plans to cater to individual client needs and preferences.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Operated tools, equipment, and machinery according to safety standards.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Liaised with internal departments to optimize productivity and efficiency.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Researched and implemented new technologies and equipment.
Lead Installation Technician
RPM
09.2019 - 05.2023
- Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
- Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
- Assisted in the hiring process of skilled technicians, resulting in an overall stronger workforce capable of handling larger projects more efficiently.
- Stayed current on industry trends and technology advancements, allowing for seamless integration of new systems into existing setups when necessary.
Education
GED -
Cherokee High School
Canton, Ga05.1998
Skills
- System troubleshooting
- Hardware installation
- Network integration
- Power distribution
- System calibration
- Electrical
- Control system programming
- Speaker placement
- Digital signage setup
- Security camera installation
- Structured cabling
- Signal routing
- Lighting control
- Projector installation
- Video conferencing setup
- Cable termination
- Sound system configuration
- Training end-users
- Wireless microphone setup
- Audio mixing
- Preventative maintenance
- Multimedia support
- Mounting displays
- Equipment rack assembly
- Audiovisual system design
- AV equipment testing
- Excellent work ethic
- Strong verbal and written communication
- AV issue resolution
- Remote support
- Tool management
- Client communication
- Network configuration
- Concise time-management
- Results-driven
- Equipment testing
- Wireless microphone systems
- New technology integration
- Excellent reasoning skills
- Control systems
- Color correction
- Cisco proficiency
- Work documentation
- Video conference endpoint management
- Video conferencing
- Reliable and consistent
- Safety control
- Cable organization
- Streaming services
- Low-voltage cabling
- Lighting design
- Cisco codecs
- Sound decision-making skills
- Microphone placement
- Signal troubleshooting
- Skilled in maintenance and organization
- Rack assembly
- Audio -visual training
- Attentive to detail
- Hardware & software selection
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Cable management
- Team building
- Task prioritization
- Self motivation
- Goal setting
- Pro tools expertise
- Professionalism
- Troubleshooting equipment
Accomplishments
I was the Lead technician for :
•Gas South amphitheater for phase 1 and phase 2.
•Vitas Healthcare from the east coast to the west coast
•South Florida Power (control room)
•Dominion Energy (control room)
•Dobbins Airforce Base ( monitoring station)
•Redstone Military Base
Timeline
Lead Installer
CTI
05.2023 - Current
Lead Installation Technician
RPM
09.2019 - 05.2023
GED -
Cherokee High School
Similar Profiles
Rebecca SahlinRebecca Sahlin
Senior Manager, Bus Ops, Laboratory Services at CTISenior Manager, Bus Ops, Laboratory Services at CTI
Keegan WhiteKeegan White
Ready Mix Driver at CTIReady Mix Driver at CTI
Matthew BonneyMatthew Bonney
LRC Clerk at CTILRC Clerk at CTI