Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rodney Colon

Tampa

Summary

Professional in healthcare administration with strong background in managing authorization processes. Adept at ensuring compliance, streamlining workflows, and mitigating risks. Consistent track record of fostering team collaboration and achieving results in dynamic environments. Skilled in navigating complex systems, prioritizing tasks, and maintaining high standards of accuracy and efficiency.


Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

22
22
years of professional experience

Work History

PHARMACY TECHNICIAN

CENTENE
07.2012 - Current
  • CENTENE HEALTHPLANS
  • Under Centene I had to meet a quota of 32 cases every day and learned to work fast and efficiently in order to meet that goal.
  • Learned to be accurate with data entry and follow criteria guidelines to maintain a monthly quality score of 95%.
  • Expedited insurance claim resolutions by liaising with healthcare providers by phone or fax.
  • Utilized pharmacy management software to process prior authorizations efficiently.
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
  • Reached out to insurance carriers to obtain prior authorization for testing and procedures.
  • Conducted thorough reviews of medical documentation to ensure compliance with payer policies and patient care standards.

CASHIER/PHARMACY TECHNICIAN

WALGREENS
01.2004 - 01.2012
  • Duties as a cashier
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.



  • Duties as a Pharmacy Technician
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Collected co-payments or full payments from customers.

Education

Associates degree - Computer Science

Hillsborough Community College
Tampa, FL
05.2021

DIPLOMA -

ALONSO HIGH SCHOOL
05.2005

Skills

  • Xcelys
  • Microsoft Word
  • Customer Service
  • Cash Handling
  • Transaction Processing
  • Claims processing
  • Data entry

Additional Information

  • SKILLS
  • Efficient in word and xcelys
  • Claims processing and data entry
  • Always willing to learn new things
  • Able to work fast and efficiently

Timeline

PHARMACY TECHNICIAN

CENTENE
07.2012 - Current

CASHIER/PHARMACY TECHNICIAN

WALGREENS
01.2004 - 01.2012

Associates degree - Computer Science

Hillsborough Community College

DIPLOMA -

ALONSO HIGH SCHOOL

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