Hard-working Supervisor with extensive hands on custodial derived experience, delivering results, and exceeding expectations. Driven to maintain service standards by handling service issues and customer communications.
Overview
21
21
years of professional experience
Work History
Custdial Supervisor
Walnut Creek Mutual 58
Walnut Creek, California
01.2015 - 06.2021
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Well organized annual budgeting with cost cutting measures and vendor selection.
Custodian
Golden Rain Foundation At Rossmoor
Walnut Creek, California
12.1999 - 12.2014
Maintained clean and comfortable environments in large Senior Independent Living condominium complex by vacuuming carpeted areas, cleaning windows, common area wood work, dusting, hard floor care.
Assisted with resident requests with regularity ranging from lock-outs to emergencies.
Maintained building security: P.M. all main entries locked. A.M. all main entries unlocked.
Kept building spaces premises clean inside and outside.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Moved furniture for cleaning and set up for special events.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Checked in and stocked inventory throughout facility.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Collected, sorted and transported recyclable materials.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Meeting & Event Support Specialist & Pool Manager at Walnut Creek Country ClubMeeting & Event Support Specialist & Pool Manager at Walnut Creek Country Club