(Promoted from Finance Manager in May 2023 due to exceptional performance)
Sales Leadership: Directed a high-performing sales team to consistently exceed monthly volume and gross profit targets through strategic planning and disciplined execution.
Team Development: Engineered and implemented comprehensive training programs focused on advanced "road-to-the-sale" techniques and product knowledge to improve
closing ratios.
Market Strategies: Utilized VinSolutions, DriveCentric, and real-time market data to identify growth opportunities, ensuring a competitive advantage in inventory turn and local market share.
Customer Advocacy: Resolved complex customer relations issues with a focus on quick resolution and long-term brand loyalty.
Licensed Account Manager
LoanDepot LLC
Franklin, TN
04.2021 - 08.2022
Top Tier Production: Recognized as a consistently high producing officer within the Tennessee market, specializing in national home refinance solutions.
Statewide Ranking: Achieved #2 in the State of Tennessee for Production Percentage in July 2022.
Financial Consulting: Conducted comprehensive financial assessments for borrowers nationwide to align specialized lending products with complex personal financial goals.
Regulatory Compliance: Managed high-volume loan pipelines while maintaining strict adherence to federal and state lending regulations in 13 States.
Finance Manager
Murfreesboro Nissan
Murfreesboro, TN
08.2018 - 03.2021
Portfolio Management: Directed the delivery of auto finance loans via DealerTrack, consistently increasing dealership revenue through the sale of service contracts, insurance, and aftermarket products.
Underwriting & Negotiation: Structured complex deals and negotiated directly with financial institutions to secure competitive financing and expedite funding.
Credit Analysis: Performed deep-dive credit analysis to qualify and approve applications while ensuring 100% compliance with state and federal laws.
Sales Representative
Benton Nissan of Columbia
Columbia, TN
02.2017 - 07.2018
Performance Excellence: Earned "Salesman of the Month" honors 11 times during an 18-month tenure.
Relationship Management: Built a robust referral base by developing strong customer relationships and utilizing CRM software to efficiently track and nurture leads.
Strategic Selling: Implemented effective upselling and cross selling techniques, resulting in measurable market share and revenue growth.
Product Expertise: Conducted high-impact product demonstrations, effectively communicating features and benefits to drive client satisfaction and retention.
Education
Bachelor's Degree - Business Administration, Marketing
Tennessee State University
Nashville, TN
12-2012
Languages
English
Timeline
Sales Manager
John Roberts Nissan
10.2022 - Current
Licensed Account Manager
LoanDepot LLC
04.2021 - 08.2022
Finance Manager
Murfreesboro Nissan
08.2018 - 03.2021
Sales Representative
Benton Nissan of Columbia
02.2017 - 07.2018
Bachelor's Degree - Business Administration, Marketing