Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rodney Delgado

Miami,FL

Summary

Results-driven professional with expertise in data analysis, sales, automation (AI), automotive, and project management. Skilled in leveraging data-driven insights to optimize sales strategies and business operations. Experienced in implementing AI-driven automation to enhance efficiency and decision-making. Strong background in the automotive industry, with a proven ability to manage projects, streamline processes, and drive performance improvements.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager, Global Business Development

Navistar, Inc.
04.2019 - Current
  • Collaborate with cross functional teams to bring product to market and improve sales; Engineering, Marketing, connected technology, sales, & service.
  • Established partnership with telematics technology company to become an authorized Geotab seller, providing complete ELD/fleet management solution for our used truck market customers.
  • Collaborated with engineering to modify/change our engine applications to become applicable for the export regions emissions and fuel requirements.
  • Expanded market presence in several countries by identifying import changes & opportunities to overcome previous restrictions, which contributed to an overall sales growth of 62%.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Designed Power-Bi reports & dashboards to collaborate on analyzing and controlling reconditioning costs.
  • Implemented the initiation of automation for automating vendor invoice integration and data with the DAX system.

Process Automation Developer & Data Analyst

Navistar
01.2019 - Current
  • Collaborated with various organizations within the company to design, develop and deploy automations at different levels, improving efficiency, productivity, and accuracy.
  • Consulted colleagues on how to streamline processes and improve productivity.
  • Designed power apps to use with PowerBi integration and created useful PowerBi reports to help control costs, create budget predictions, and analyze trends for reporting to executive leadership.
  • Communicated proactively at every stage of project life cycles to keep them informed about progress or any potential delays.
  • Optimized business operations through the development of custom automation tools and applications.

Project Manager, Command Center

Navistar
01.2021 - 01.2022
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Lead tire vendor project within Command Center to improve procurement timelines and reduce supply shortages.
  • Ensuremanufacturing plants production slots are aligned with vendors delivery times.
  • Worked with engineering team to determine appropriate substitutions in tire configurations for customers.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Regional Sales Manager, OCC Telematics Fleet Solutions

Navistar
01.2018 - 01.2019
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Trained customers and dealers to identify proactive failures and preventative maintenance with On Command to reduce downtime an maintain an effective operational fleet.
  • Collaborated with engineering to get product concerns resolved and implement improvements to ensure customer satisfaction and continued dealers’ sales growth.
  • Analyzed customers fleets to identify key areas of improvement and develop cost-effective strategies to maximize efficiency, reduce costs, and ensure optimal uptime for fleets. Resulting in consistent top 3 sales performance.

Territory Manager

Navistar
03.2016 - 04.2018
  • Visit fleet account customers and provide business consulting on efficiency and productivity for uptime.
  • Visit dealers analyzing current business operations to create a business plan to improve productivity and business performance.
  • Identify high volume product issues on the field to address manufacturing improvements with engineering.

Warranty Service Manager

Navistar
06.2013 - 03.2016
  • Monitor and compared warranty data of high failures rates by models, suppliers, or components.
  • Implement new procedures and guidelines to minimize warranty claims and reduce expenses.
  • Monitor and review of the failure trends with engineering and the field for product improvement.
  • Participated in cross-functional meetings to discuss product quality concerns, driving continuous improvement initiatives across the organization.
  • Created monthly reports analyzing warranty data trends to inform management decisions related to product improvements or process changes.

Service Manager

Autonation Chevrolet
01.2011 - 06.2013

Education

Bachelor of Arts - Business

Broward College
Weston

Skills

  • Decision-making
  • Team leadership
  • Time management
  • Project management
  • Cross-functional teamwork
  • Performance management
  • Sales techniques
  • Product management
  • Business development
  • Financial management
  • Data analysis
  • Spanish - Fluent

Certification

  • PowerBi Data Analyst
  • Python
  • Microsoft Office Product Management
  • UiPath Certified Professional Automation Developer Associate
  • Tableau

Timeline

Project Manager, Command Center

Navistar
01.2021 - 01.2022

Manager, Global Business Development

Navistar, Inc.
04.2019 - Current

Process Automation Developer & Data Analyst

Navistar
01.2019 - Current

Regional Sales Manager, OCC Telematics Fleet Solutions

Navistar
01.2018 - 01.2019

Territory Manager

Navistar
03.2016 - 04.2018

Warranty Service Manager

Navistar
06.2013 - 03.2016

Service Manager

Autonation Chevrolet
01.2011 - 06.2013

Bachelor of Arts - Business

Broward College

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Rodney Delgado