Results-driven financial professional specializing in financial analysis, investment strategies, and regulatory compliance. Expertise in developing tailored financial plans and conducting market research to identify growth opportunities, ensuring clients achieve their financial goals.
Overview
28
28
years of professional experience
Work History
Financial Services Professional
New York Life
Wall
06.2025 - Current
Guided clients in navigating financial products and services to enhance their financial literacy.
Developed personalized financial plans based on client needs.
Conducted market research to identify investment opportunities.
Engaged with clients through phone, email, and video conferencing to address their financial concerns and provide ongoing support.
Police Sergeant
City Of Elizabeth City (Police Department)
Elizabeth
01.2004 - 04.2024
Supervised daily operations of police personnel and ensured compliance with department policies.
Conducted investigations and gathered evidence for criminal cases within the jurisdiction.
Created community outreach initiatives that enhanced public relations and strengthened communication efforts.
Directed resources and personnel during emergency response situations to ensure effective resolution.
Evaluated officer performance and provided constructive feedback for professional development.
Mentored staff on correct procedures to uphold public trust and ensure operational consistency.
Prepared written reports detailing investigative activities and findings.
Courier
FedEx
Union
01.2023 - 01.2024
Delivered packages across designated routes, ensuring on-time arrivals and customer satisfaction.
Ensured safe transportation of packages to various locations, contributing to reliable service standards.
Assisted team members with loading and unloading cargo, streamlining operations for enhanced workflow.
Customer Service Representative
Continental Airlines
Newark
08.1998 - 01.2024
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed check-in procedures for departing passengers efficiently.
Assisted travelers with flight bookings and itinerary changes.
Resolved customer inquiries using airline reservation systems.
Collaborated with ground staff to facilitate smooth boarding processes.
Coordinated with team members to streamline service processes.