Rodney Drummond
Ellabell,GA
Summary
Dynamic professional with a proven track record in enhancing operational efficiency, notably at College Hunks Hauling Junk & Moving. Expert in warehouse safety and fostering professional relationships, I've streamlined processes, improved vendor negotiations, and significantly increased workplace productivity. Skilled in forklift operation and problem-solving, my focus on achievements has consistently driven success.
Overview
18
18
years of professional experience
Work History
Warehouse Operator
Amazon
06.2023 - 12.2023
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
Business Operations Manager
College Hunks Hauling Junk & Moving
02.2022 - 05.2023
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
Advanced Medical Support Assistant
Department of Veterans Affairs
12.2017 - 05.2020
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
- Promoted effective communication among medical staff by serving as a reliable liaison between physicians, nurses, and administrative personnel.
- Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
- Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times.
Logistics Readiness Airman
United States Air Force
10.2005 - 08.2010
- Assisted in the development of long-term strategic plans for enhancing logistical capabilities within the unit.
- Optimized warehouse space utilization by reorganizing storage layouts and implementing efficient shelving systems.
- Evaluated vendor performance and negotiated contracts to secure favorable terms and pricing for essential supplies.
- Reduced delivery timeframes for critical supplies through effective coordination with transportation teams.
Education
Certificate - Medical Billing And Coding
Charter College
Anchorage, AK12.2017
Associate Degree Process Technology -
University of Alaska Anchorage
Anchorage, AK05.2017
Skills
- Shipping and receiving
- Packaging and labeling
- Forklift operation
- Warehouse safety
- Order picking
- Warehouse organization
- Safety compliance
- Loading and unloading
- Inventory tracking
- Pallet jack handling
- Product location
- Storage organization
- Barcode scanning
- Bin consolidation
- Attention to detail
- Problem-solving
Timeline
Warehouse Operator
Amazon
06.2023 - 12.2023
Business Operations Manager
College Hunks Hauling Junk & Moving
02.2022 - 05.2023
Advanced Medical Support Assistant
Department of Veterans Affairs
12.2017 - 05.2020
Logistics Readiness Airman
United States Air Force
10.2005 - 08.2010
Certificate - Medical Billing And Coding
Charter College
Associate Degree Process Technology -
University of Alaska Anchorage
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