Rodney Ervin
Kings Mountain,NC
Summary
Dedicated technician with 20yrs years of experience in technical support and structured cabling management. Skilled in multitasking, organization, and customer service, consistently improving operational efficiency in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Technician
Miller Electric
03.2012 - 06.2020
- Performed troubleshooting
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Installed and managed structured cabling infrastructure.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Dressed and labeled cables for easy identification and traceability.
- Identified and reported problem devices and replaced defective parts.
Education
High School Diploma -
East Lincoln High School
Denver, NC06-1998
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- fluke testing equipment copper,fiber
- Das systems
- Patching,labeling,connecting networks
- Extend circuits
- Rack N Stack
- Break fix
Timeline
Technician
Miller Electric
03.2012 - 06.2020
High School Diploma -
East Lincoln High School