Professional with proven track record in project support, skilled in coordinating tasks, managing schedules, and ensuring project milestones are met. Strong focus on team collaboration, adaptable to changing needs, and consistently reliable. Expertise in project management software, data analysis, resource allocation, and stakeholder communication. Known for problem-solving abilities and keen eye for detail, driving projects to successful completion.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
MVF Consulting Group
03.2023 - Current
Assisting in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Improved permit application processing speed by streamlining the review process and implementing efficient workflow management.
Audit inspection reports for errors or omitted information, vital to the approval by the city inspector.
Reduced errors in submitted plans by providing constructive feedback to architects, engineers, and contractors during pre-submittal process.
Collaborate with building, mechanical, electrical, plumbing inspectors, and other city officials to facilitate the inspection process.
Keeping up-to-date Records of all projects inspections inspections, codes, ordinances and techniques.
Responsible for monitoring the progress of all ongoing projects, addressing any unexpected changes proactively.
Streamlined internal communication processes by organizing project files, enabling timely access to crucial information by all team members.
Successfully management of multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Developed and maintained project documentation for reliable records.
Enhanced client satisfaction with regular progress updates and proactive communication regarding potential issues.
Daily managing and scheduling Inspections in the city system that are requested by the Geneal Contractor.
Established effective communication among team members for enhanced collaboration and successful project completion.
Project Manager
MVF Consulting Group
03.2023 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Developed and maintained project documentation for reliable records.
Private Provider services may include inspections only, or plans review and inspections.
Enhanced client satisfaction with regular progress updates and proactive communication regarding potential issues.
Maintained up-to-date knowledge of industry trends and local zoning ordinances to provide accurate guidance to applicants throughout the permitting process.
Streamlined internal communication processes by organizing project files electronically, enabling timely access to crucial information by all team members.
Improved permit application processing speed by streamlining the review process and implementing efficient workflow management.
Collaborate with building inspectors, fire marshals, and other city officials to facilitate the inspection process.
Reduced errors in submitted plans by providing constructive feedback to architects, engineers, and contractors during pre-submittal process.
Kept up-to-date Records of all projects inspections inspections, codes, ordinances and techniques.
Responsible for monitoring the progress of all ongoing projects, addressing any unexpected changes proactively.
Service Advisor
Warren Henry Automotive Group
02.2021 - 10.2022
Pleasantly greeted customers and asked open-ended questions to better determine their vehicle's service needs.
Maintained high customer satisfaction standards to meet and exceed customer satisfaction and retention targets.
Managed over 20 customers per day to maximize dealership profitability.
Suggested add-on services that would be helpful to customers by improving their vehicle's performance and longevity.
Determined customer needs by asking relevant questions and listening actively to responses.
Responded to all customer inquiries thoroughly and professionally.
Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
Developed estimates and repair orders by using CDK software.
Maintain Customer relations with all existing and future clients.
Attempt to resolve customer concerns or seek appropriate management contact to assist.
Provide customers with accurate estimates and completion times
Review repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded correctly.
Maintained department and customer service files and reviewed them for sending to final scanning.
Maintain a follow-up system for specially ordered parts or vehicles that will need additional future repairs.
Student Services Asst - Admissions & Registration
Miami Dade College
09.2012 - 02.2021
Assisted students in interpreting and explaining college policies, procedures, state rules, and statutes.
Troubleshoot and assist students with problems or questions regarding the admission process, web admissions application, Florida Residency, and complete registration process.
Reviewed the authenticity of documentation; this included immigration documents, foreign and domestic credentials, and documents to support Florida residency-for-tuition-purposes.
Answered student inquiries in-person, by telephone, and through email.
Organized all transactions related to academic records management, including quality control, problem-solving, research, and audit.
Provided guidance and trained full and part-time personnel, as well as student assistants, in the delivery of Admissions & Registration Services.
Responsible for the production and mailing of students' Diplomas.
Responsible for processing dual enrollment and transient student admission applications.
Oversaw and certified students' eligibility for Florida Residency classification based on Florida State laws.
Managed data entry of student information and maintained updated records.
Information Specialist - Transcript Services
Miami Dade College
09.2011 - 08.2012
Responded to student inquiries regarding transcript processing, high school graduation, and high schools accepted for admissions.
Assisted students with questions regarding transcript-related holds.
Responsible for the printing and mailing of official academic Transcripts.
Responsible for the evaluation of High School transcripts.
Provided assistance to all students in the process of ordering official and unofficial transcripts, online or in person.
Posted foreign language milestones on student records as needed.
Responsible for the process of delivering prompt service in sending Transcripts
Responsible for determining the authenticity of domestic and foreign high school and college transcripts.
Provided guidance and training to student assistants and part-time personnel as needed
Education
Bachelor of Science - Information Technology - Networking
Miami Dade College
Miami, FL
12.2020
Associate of Arts -
Miami Dade College
Miami, FL
05.2008
Skills
Experienced in project planning and management Software
Knowledgeable on project reporting and analysis
Exceptional Computer skills
Excellent analytical and problem-solving skills
Great work ethics
Ability to set and meet priorities and deadlines
Objective
Interested in applying my expertise in construction project management and data analysis leading to an effective decision-making and improving project outcomes.
Certification
Land Rover Certified Service Advisor, [JLR] - [Level 2]
Jaguar Certified Service Advisor , [JLR] - [LeveL 2]
Timeline
Assistant Project Manager
MVF Consulting Group
03.2023 - Current
Project Manager
MVF Consulting Group
03.2023 - Current
Service Advisor
Warren Henry Automotive Group
02.2021 - 10.2022
Student Services Asst - Admissions & Registration
Miami Dade College
09.2012 - 02.2021
Information Specialist - Transcript Services
Miami Dade College
09.2011 - 08.2012
Land Rover Certified Service Advisor, [JLR] - [Level 2]
Jaguar Certified Service Advisor , [JLR] - [LeveL 2]
Bachelor of Science - Information Technology - Networking
Miami Dade College
Associate of Arts -
Miami Dade College
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