RODNEY FRANCOIS
Saks Inc.
BROOKLYN,NY
27
years of professional experience
Enhanced operational efficiency by conducting accurate stock checks and ensuring timely replenishment, directly supporting sales initiatives. Played a vital role in loss prevention and product presentation, which led to increased customer satisfaction and improved sales performance.
Work History
Associate Store Merchandise
18 Years 1 Month- Assisted managers and associates in loss prevention efforts and maintained accurate inventory levels. Prepared stock inventory.
- Stocked materials and merchandise in designated areas to enhance organization and accessibility.
- Delivered stock to sales floor promptly based on requests to ensure product availability.
Temporary
4 Years 6 Months- Maintained a clean and orderly office building to support a productive work environment.
- Cleaned hallways, stairs, and office space through sweeping, mopping, scrubbing, and vacuuming.
- Executed daily operational tasks to ensure smooth workflow accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Account Associate
4 Months- Computed postage for outgoing mail based on weight and classification, ensuring accurate delivery costs.
- Prepared and organized outgoing material for efficient mailing process.
- Conducted training sessions for new hires to enhance understanding of company policies and procedures.
Customer Service Representative
3 Years- Sorted and distributed incoming mail to ensure timely delivery to recipients.
- Processed incoming and outgoing shipments using Fed-Ex, UPS, Airborne, and DHL for seamless logistics.
- Managed customer inquiries through various communication channels effectively.
- Resolved product issues and provided solutions to enhance customer satisfaction.
- Collaborated with team members to streamline service processes and improve efficiency.
Mailroom Associate
1 Year 1 Month- Identified department and recipient for accurate mail delivery.
- Sorted and organized incoming mail for efficient distribution across offices
- Sorted incoming mail for efficient distribution to various departments.
- Operated postal equipment to process outgoing mail and packages.
- Maintained inventory of mailing supplies and requested new stock as needed.
Education
Candidate for Pre-clinical sequence of Nursing program
Skills
Inventory management
Stock replenishment
Order processing
Product presentation
Loss mitigation
Customer relationship management
Timeline
Associate Store Merchandise
Saks Inc.
09.2008 - CurrentRead More
Temporary
Active Staff Services
03.2004 - 09.2008Read More
Account Associate
Xerox Corporate
11.2003 - 03.2004Read More
Customer Service Representative
Pitney Bowes
11.2000 - 11.2003Read More
Mailroom Associate
Headway corporate
10.1999 - 11.2000Read More
Kingsborough Community College
Candidate for Pre-clinical sequence of Nursing program
Read More