Rodney Graves
Livonia,MI
Summary
Proficient in fostering trust and delivering personalized care to clients. Demonstrated success in implementing care plans and promoting independence. Eager to utilize skills in care coordination and customer service to positively impact client outcomes.
Overview
4
4
years of professional experience
Work History
Direct Care Worker
Private
Oak Park, Michigan
06.2023 - Current
- Assisted clients with daily living activities and personal care routines.
- Developed trusting relationships to enhance client comfort and well-being.
- Implemented individualized care plans based on client needs and preferences.
- Collaborated with families to ensure effective communication regarding care needs.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
Uber Driver
Uber
Detroit, MI
01.2022 - Current
- Drove passengers from pick-up points to deliver to destination.
- Navigated city routes efficiently to optimize passenger travel times.
- Communicated effectively with passengers to address inquiries and concerns.
- Provided exceptional customer service to enhance rider satisfaction ratings.
- Achieved consistently high customer scores due to exceptional service.
Education
Business Administration
Western Michigan University
Kalamazoo, MIBusiness Administration
Independence Community College
IndependenceSkills
- Physical conditioning
- Athletic performance
- Time management
- Team collaboration
- Relationship building
- Conflict resolution
- Sportsmanship promotion
- Care coordination
- Personal care
- Client assessment
Accomplishments
Principal's List - Detroit Cody High School (4.0 GPA)
Timeline
Direct Care Worker
Private
06.2023 - Current
Uber Driver
Uber
01.2022 - Current
Business Administration
Western Michigan University
Business Administration
Independence Community College