Rodney Hall

Motivated and adaptable IT support professional with a B.S. in Psychology and an MBA in progress. Experienced in troubleshooting hardware and software issues, supporting Microsoft 365 applications, and managing CRM systems in fast-paced environments. Background includes IT operations support for collegiate athletics and real estate businesses, with a strong focus on customer service, technical communication, and problem-solving. Certified in cybersecurity fundamentals and Python programming, currently expanding skills in cloud technologies (AWS, Azure). Committed to delivering excellent technology support while continuously learning and growing in the IT field.

• Google Cybersecurity Professional Certificate, Completed
• Python for Everybody – University of Michigan (Coursera), Completed
• AWS Certified Cloud Practitioner, In Progress
• Microsoft Azure Fundamentals, In Progress

Collegiate Quarterback, Northern Illinois University, Saginaw Valley State University, William Penn University, 2017-2022, Team leader responsible for strategic communication, high-pressure decision-making, and team performance., Balanced rigorous academic workload while competing at a high level in collegiate athletics., Developed resilience, teamwork, adaptability, and leadership.