Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Head

Cibolo

Summary

To work in a position that will help maximize work skills potential to the fullest. Have administration skills in computers and the telephone. Have very strong people skills and work well with others. Can work with a team or work alone. Very aggressive in getting work done. Will take course's or classes to help learn the job better. Highly motivated professional with 14 years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

35
35
years of professional experience

Work History

Cash Register Operator

Raising Cane's
01.2022 - 03.2024
  • Reduced wait times for customers through quick transaction processing and multitasking abilities.
  • Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
  • Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
  • Contributed to sales goals by upselling promotional items during the checkout process.
  • Improved customer satisfaction by providing efficient and accurate cash register operations.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.

Cashier

Circle K
02.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Business Owner

Eorthe Cild
11.2015 - Current
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Business Owner

Greenspinage Kids
09.2010 - 09.2015
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Business Owner

Likerish
02.2008 - 08.2010
  • Oversaw operational aspects of successful Likerish business, including long-term planning, staff hiring and training, and procedure development and implementation.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

O & M Generalist 2

JCI
01.2006 - 02.2008
  • Under specific directions, performs non-technical task to maintain structures, equipment and grounds common to Operations & maintenance contract sites and structures.
  • Assists others workers with: running errands, retrieving supplies\materials for task, holding objects, Moves furniture and equipment as assigned.
  • Ensures all lights fixtures are operational, change light bulbs necessary.
  • Have knowledge on operating Lanier copier machines, Do monthly reports, call vendors for service and proposal.
  • Change security video tape daily.
  • Sorts and distributes all incoming mail.
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Kept work areas clean and neat to promote efficient operations.
  • Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
  • Organized and maintained supplies to support [Type] operations.

Facilities Specialist

DynCorp, CSC, JCI
01.1997 - 01.2006
  • Monitor Stevenson Avenue building daily making sure building is cleaned, secured, and operational.
  • Maintain copier reports of usage, service and also copier supplies.
  • Sorts and distributes all incoming mail.
  • Handles all office moves and sets up offices.
  • Knowledge required for Microsoft programs, Word Perfect, Excel, and Microsoft Outlook.
  • Have knowledge on operating Lanier copier machines, FedEx Power ship machine, and various computers .
  • Also changes lights bulbs throughout building.
  • Cover front desk Receptionist switchboard.
  • Do monthly space report and phone list.
  • Call vendors for service and proposal.
  • Order paper for entire building.
  • Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
  • Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
  • Assisted with logistical requirements for events and meetings.
  • Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.

File Clerk/Receptionist

DynCorp – OMS, NIH
01.1990 - 01.1997
  • Make files and retrieve charts; login patients and update; and update data; File incoming paperwork; Answer and take phone messages; Pick up and deliver mail or packages.
  • Retrieved requested files and delivered to appropriate personnel
  • Updated daily logs for tracking file movements
  • Implemented practical file system, promoting smooth data gathering and presentation creation
  • Contacted staff and customers to retrieve files
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Created, implemented and monitored filing systems for easy retrieval of records.

Education

Computer Application, Summer Course -

Texas Lutheran College
Seguin, TX
1989

Data Entry/Word Processor Clerk - Data Entry/Word Processor Clerk

Career Institute San Antonio
10.1986

High School Diploma -

Randolph High School
Universal City, TX
05.1985

Skills

  • Cost Analysis and Savings
  • Sales
  • Shipping and Receiving
  • QuickBooks
  • Sales Goals
  • Business Operations
  • Cleaning
  • Store Merchandising
  • Point of Sale Systems
  • New Product Information
  • Product Knowledge
  • Social Media
  • Cash Register Operation

Timeline

Cashier

Circle K
02.2023 - 02.2024

Cash Register Operator

Raising Cane's
01.2022 - 03.2024

Business Owner

Eorthe Cild
11.2015 - Current

Business Owner

Greenspinage Kids
09.2010 - 09.2015

Business Owner

Likerish
02.2008 - 08.2010

O & M Generalist 2

JCI
01.2006 - 02.2008

Facilities Specialist

DynCorp, CSC, JCI
01.1997 - 01.2006

File Clerk/Receptionist

DynCorp – OMS, NIH
01.1990 - 01.1997

Data Entry/Word Processor Clerk - Data Entry/Word Processor Clerk

Career Institute San Antonio

High School Diploma -

Randolph High School

Computer Application, Summer Course -

Texas Lutheran College
Rodney Head