Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Jackson

Summary

Extensive and rewarded career in government performing a wide range of duties from numbering returns, extracting mail, sorting inventory, assigning work loads, completing ledgers, researching files, processing tax returns, making tax adjustments, training employees, holding meetings and acting as liaison to analysts.

Overview

36
36
years of professional experience

Work History

Mail Handler

United States Postal Service, USPS
Duluth, GA
04.2021 - Current
  • Scanning then sorting incoming mail and packages by zipcodes then placing them in containers to be dispatched for delivery to the appropriate departments or individuals

Shipping Receiving Associate

Home Depot
Snellville, GA
12.2018 - Current
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.

Lead Tax Examiner

Internal Revenue Service
Chamblee, GA
08.2013 - 05.2019
  • Monitored multiple databases to keep track of all company inventory.
  • Successfully led key projects which resulted in taxpayers receiving their refund or the agency receiving the tax assessment timely.
  • Conducted analysis to address tax adjustment issues which led to accuracy and efficiency.
  • Planned and executed training for new hires, returning employees and permanent employees.
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Tax Examiner

Internal Revenue Service
Chamblee , GA
08.2011 - 08.2013
  • Set up and monitored payment plans and processed payments.
  • Researched accounts with reported discrepancies.
  • Checked completeness of information when processing inventory applications and payment transactions.
  • Reviewed historical tax data to check compliance with internal and regulatory standards.
  • Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
  • Conferred with taxpayers and contact representatives to discuss issues, laws and regulations related to returns and address problems.
  • Maintained up-to-date contact information for each case under review.
  • Examined accounting systems and records to determine appropriateness of methods and controls.
  • Streamlined chain of command and internal structural roles, relationships and responsibilities.

Lead Tax Examiner

Internal Revenue Service
Chamblee , GA
01.2002 - 08.2011
  • Planned and executed technical meetings.
  • Successfully led key projects which resulted in skilled tax examiners.
  • Monitored multiple databases to keep track of all company inventory.
  • Conducted analysis to address technical tax adjustment issues which led to accuracy and efficiency.
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Tax Examiner

Internal Revenue Service
Chamblee, GA
01.2000 - 01.2002

Accounting Clerk

Internal Revenue Service
Chamblee, GA
09.1990 - 01.2000
  • Compiled budget documents and monitored costs to maintain control systems.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Kept records current and accurate with efficient reconciliations and variance resolution.
  • Payment Processing
  • Distributed itemized bills to office for internal accounting procedures.
  • Established and maintained automated and manual accounting records, post receipts and turn-ins, and performed dues-ins and dues-outs accounting.
  • Collaborated with billing and account management departments to implement corporate collection policies in accordance with cross-functional objectives.
  • Conducted investigative research and analysis to resolve billing discrepancies and computed reserve funds for client rebate discounts.
  • Generated detailed reports outlining financial metrics for use by upper management in key decision making.

Mail Control Clerk

Internal Revenue Service
Chamblee, GA
01.1988 - 09.1990
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Monitored project progress and presented status to leaders to solve productivity issues.

Education

High School Diploma -

Gordon High
Decatur, GA

Some College (No Degree) - Business Management

West GA College
Carrollton, GA

Associate of Science - Business Management

Phillips College
Atlanta, GA

Some College (No Degree) - Accounting

GA State University
Atlanta, GA

Some College (No Degree) - Computer Science

GA Perimeter College
Clarkston, GA

Skills

Team Leadership

Project Management

Analyst Liaison

Team Technical Training

Team Management Training

Research Specialist

Timeline

Mail Handler

United States Postal Service, USPS
04.2021 - Current

Shipping Receiving Associate

Home Depot
12.2018 - Current

Lead Tax Examiner

Internal Revenue Service
08.2013 - 05.2019

Tax Examiner

Internal Revenue Service
08.2011 - 08.2013

Lead Tax Examiner

Internal Revenue Service
01.2002 - 08.2011

Tax Examiner

Internal Revenue Service
01.2000 - 01.2002

Accounting Clerk

Internal Revenue Service
09.1990 - 01.2000

Mail Control Clerk

Internal Revenue Service
01.1988 - 09.1990

High School Diploma -

Gordon High

Some College (No Degree) - Business Management

West GA College

Associate of Science - Business Management

Phillips College

Some College (No Degree) - Accounting

GA State University

Some College (No Degree) - Computer Science

GA Perimeter College

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Rodney Jackson