Network professional, over 40 years of experience in telecommunications. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Perform remote testing,troubleshooting and maintenance on Consumer Voice
Over Internet Protocol (CVoIP) network, Business Voice Over Internet Protocol (BVOIP) network. Solve problems and analyze issues with CVoIP and BVoIP complex routing, trunking and translations.
Coordinate, collaborate and interface with team members, other departments and customers, to restore service. Extensive use of NMA (Network Monitoring and analysis), TL1(Transaction Language 1), and AT&T Greta/WFA,TIRKS systems and Putty UNIX application.
Created job aids and assisted in training
Assisted with copper cable transfers to move dial tone from old facilities to new copper facilities. Used Unix based application for Lucent 5E and Nortel DMS and Extensive use of AT&T Greta and TIRKS systems
Created job aids and assisted in training
Performed remote testing,troubleshooting and maintenance on Bellsouth/AT&T network Inter Office Facilities.
Performed remote testing,troubleshooting and maintenance on Bellsouth/AT&T customer leased/owned DS3 and above circuits to include Synchronous Optical Network (SONET),Dense Wave Division Multiplexer (DWDM) circuit/carrier systems including OC3,OC12,OC48,OC192, and gigabit ethernet up to 100GB.
Assisted customers with CNMS/INC access,provisioning and testing.
Updated customers on outages and estimated time to repair/managed outage bridges.
Created job aids and assisted in training
Tested and maintained Dual Broadband Coax cable network for the Anniston Army Depot Local Area Network, Anniston Alabama.
Installation, termination, and testing of Category 3 and Category 5 twisted pair copper, as well as Outside Plant copper up to 600 pair,for small business telephone systems and local area network connection
throughout Nashville and middle Tennessee.
Installation,termination,splicing and testing of multimode and singlemode fiber optic cable for
small business telephone systems and local area network connection.
Worked in a Prototype Lab with Air Force and Civilian Electronic Engineers. Printed circuit board etching,circuit board component installation and testing.
Testing and maintenance of Voice multiplexers, 4 Gigabit Microwave Radio Transmitter/Receiver
Central Office Frame wiring, Fiber Optic fusion splicing.
Testing and maintenance of Voice and Teletype multiplexers, 4 Gigabit Microwave Radio Transmitter/Receiver
Central Office Frame wiring for Military, Base to Base communications.
AT&T Presidential Award winner
AF Good Conduct Medal (2)
AF Outstanding Unit Award (2)
AF Commendation Medal
Non Commissioned Officer Prep Honor Graduate
Non Commissioned Officer Leadership School Graduate