Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Joseph

Irvington,NJ

Summary

Experienced and reliable logistics worker with a strong track record in package handling, equipment operation, and timely deliveries. Skilled in problem-solving, communication, and collaboration in high-pressure situations. Additionally, brings professional experience in retail, cafe service, and healthcare support, including dietary services, food safety, and nutrition. Known for adaptability, teamwork, and customer-focused service, consistently meeting goals and maintaining a positive work environment. Proficient in handling transactions, resolving customer issues, and achieving results.

Overview

4
4
years of professional experience

Work History

Package Handler

FEDEX
07.2024 - Current
  • Followed safety regulations to maintain a safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Cafe Cashier

Panera Bread
04.2023 - 06.2024
  • Reduced wait times for customers by quickly processing orders, payments, and issuing change as needed.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Built rapport with customers through genuine conversations offering personalized recommendations based on their preferences ultimately fostering brand loyalty over time.
  • Promoted a welcoming atmosphere by engaging in friendly interactions with customers and promptly addressing concerns.
  • Aided in the training of new hires, sharing expertise and best practices for successful integration into the team.
  • Streamlined cafe operations for improved efficiency with accurate cash handling and end-of-shift reconciliation.
  • Participated in regular team meetings to stay updated on menu changes, promotions, policies updates reinforcing operational consistency across shifts.

Cashier

Wendy’s
12.2020 - 11.2023
  • Welcomed consumers, took and delivered orders, assisted with food preparation, solved customer complaints, handled monetary transactions, and kept the restaurant’s front area clean & well-stocked
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.

Dietary Aide

CareOne at Assisted Living
05.2021 - 12.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Education

Associate of Science - Computer Information And Science

Essex County College
Newark, NJ
04-2029

High School Diploma -

Frank H. Morrell High School
Irvington, NJ
06-2020

Skills

  • Effective Team Coordination
  • Warehouse Safety Procedures
  • Heavy lifting
  • Efficient Package Unloading
  • Flexible in Dynamic Environments
  • Label Comprehension
  • Problem-solving
  • Detail-Oriented Approach
  • Physical strength and stamina
  • Lifts 55-75 pounds
  • Organized Package Stacking

Timeline

Package Handler

FEDEX
07.2024 - Current

Cafe Cashier

Panera Bread
04.2023 - 06.2024

Dietary Aide

CareOne at Assisted Living
05.2021 - 12.2022

Cashier

Wendy’s
12.2020 - 11.2023

Associate of Science - Computer Information And Science

Essex County College

High School Diploma -

Frank H. Morrell High School

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