Rodney Juarbes
Deerfield Beach,FL
Summary
Highly motivated and driven individual with a strong desire to contribute skills and experience in a dynamic work environment. Seeking an opportunity to utilize expertise and pursue personal and professional growth. Committed to making a meaningful impact on the organization's success by leveraging abilities and continuously striving for excellence.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Dominoes
Deerfield Beach, FL
06.2020 - Current
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of food.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Assistant Supervisor
Vista BMW
03.2021 - 02.2024
- Warranty manger oversees the warranty process and provides oversight to warrant technicians and the processing of warranty claims
- Reports to head of unit / department
- Work independently within an established procedures associated with the specific job functions
- Managed assistant supervisor itinerary and appointments and scheduled procedures
- Interact with customers professionally by phone, email or in-person to provide information and directed to desires staff member
- Established efficient workflow processes, monitor daily productivity and implemented modifications to improve overall effectiveness of service department personnel
- Optimized organizational system for recordkeeping and inventories; keep physical files organized for easy updating and retrieval
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Valet
Mercedes Benz / Land rover dealership
07.2020 - 03.2021
- Greet guests professionally and courteously
- Direct motorists to parking areas or parking spaces
- Patrol parking areas in order to prevent vehicle damages or theft
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Built positive customer rapport for courteous, friendly and professional service.
- Located and retrieved vehicles quickly to minimize customer wait times.
Security
The Dalmar hotel
03.2020 - 02.2021
- Highly vigilant and detail-oriented Security Officer
- Specializing in maintaining a safe and secure environment for guests and staff at The Dalmar Hotel by conducting regular patrols to ensure a safe and secure environment
- Monitoring the entrance and departure of employees, visitors and vehicles according to protocols
- Monitoring surveillance cameras to watch out for any unlawful activities
- Provide daily detail reports to management
- Testing of security systems, x-ray machines and metal detectors;
- Use of two-way radios for concise communication with management and other staff members
- Monitored CCTV cameras and reported suspicious behavior to management.
- Responded promptly to emergency situations, including fire alarms, medical emergencies, and disturbances, coordinating with local authorities when necessary.
- Assisted guests with room access issues, safe lockouts, and provided directions as needed.
- Maintained accurate logs of security incidents and daily activities.
- Enforced hotel security policies and procedures, including visitor registration and access control protocols.
- Collaborated with other departments to maintain a safe and secure environment for guests and staff.
Account Manager
Amazing Home Care
New York, NY
03.2017 - 04.2019
- Providing long or short term home health aide to patients that will be discharged from nursing homes or hospitals
- Develop trustful relationship with hospitals, day care centers; doctors and Social Worker
- Provide information to agencies via presentation and distribution of informative pamphlets
- Managing account referrals as the primary point contact between the insurance company and the patient
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
General Equivalent Diploma -
Bronx Regional High School
Certificate for “IMPACT Selling” Program -
The Brooks Group
Skills
- CPR
- First Aid
- Excellent Communication Skills
- Microsoft Word
- Microsoft Excel
- Scheduling
- Fluent In Spanish
- Organizational
- Positive attitude
- Customer service
- Time management
- Punctual and reliable
Timeline
Assistant Supervisor
Vista BMW
03.2021 - 02.2024
Valet
Mercedes Benz / Land rover dealership
07.2020 - 03.2021
Delivery Driver
Dominoes
06.2020 - Current
Security
The Dalmar hotel
03.2020 - 02.2021
Account Manager
Amazing Home Care
03.2017 - 04.2019
Certificate for “IMPACT Selling” Program -
The Brooks Group
General Equivalent Diploma -
Bronx Regional High School
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