Hi, I’m
Rodney Landers II
Jacksonville,Florida
Summary
Energetic professional dedicated to providing top-quality customer service with over 15 years of managing compliance, inventory control, customer service, and transportation and supply logistics. Data-driven supply chain professional proficient in collecting, reviewing and utilizing information about all areas of the supply chain Adept at tracking and modeling data, developing trend forecasts and maintaining up-to-date knowledge of supply, labor and production concerns. Expertise in ERP software.
Overview
16
years of professional experience
Work History
Camping WorldJacksonville, FL
Market Manager
06.2022 - 02.2023
Job overview
- C-suite client relationship management working cradle to grave to implement company programs and initiatives
- Work successfully with diverse group of over 30 managers to accomplish goals and address issues related to our products and services
- Promote high customer satisfaction by reducing customer complaints by more than 20% over a six month period
- Integrate existing workflow processes using ERP to assist with strategies to optimize workplace efficiency and output
- Assessed and defined key business processes, policies, and procedures with clients to provide tailored business support through product implementation
- Demonstrated leadership by making improvements to work processes and helping to train others
- Drives excellence in financial management, communication (verbal, written and presentations), business and strategic planning, performance monitoring and reporting. Supports department, division and institutional projects, staff recruitment, policy implementation and budget management.
Camping WorldJacksonville, FL
Store Manager
03.2014 - 06.2022
Job overview
- Vetted and coordinated with vendors to facilitate over new item purchases
- Planned, tested and supported high-availability infrastructures.
- Increased profits over 10k monthly by restructuring store layouts, enabling more efficient inventory management, financial planning and displaying sales performance metric analysis
- Reduced labor costs by 17%, while assessing and improving staff training, developing engagement programs, and improving processes
- Increased sales over 800,000 in first year and 10% year over year increases in sales at St Augustine location
- Recruited, trained and led 17 person retail staff turn over $3m in yearly revenue
- Conducted job interviews, led employee performance evaluations with constructive feedback, and rewarded top sales performers to attract and retain top-quality personnel
US Air Force ReserveEglin AFB, FL
Logistics Specialist
02.2010 - 10.2016
Job overview
- Applied various skills to evaluate, design, implement and optimize databases and database applications.
- Developed, designed and optimized data structures for analysis.
- Managed all levels of internal analytics practice, database administration, report development and integration.
- Provided technical support for existing reports, dashboards or other tools.
- Constructed database and warehouse, streamlined disparate data sources and unverified queries into main source.
- Managed logistical operations and handled supply chain, inventory maintenance and distribution, contract negotiations and acquisitions.
- Performed wholistic analysis of logistical operations to identify and resolve areas of inefficiency.
Camping WorldSt Augustine, FL
Assistant Store Manager
01.2010 - 03.2014
Job overview
- Collaborated with department heads to identify opportunities, develop timely solutions and create action plans
- Provided lessons and instruction to other departments to achieve full system comprehension.
- Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Implemented quality metrics to track business needs and lead diverse projects.
- Expanded or modified system to serve new purposes or improve workflow.
Camping WorldTallahassee, FL
Service Manager
01.2007 - 01.2010
Job overview
- Developed and monitored budgets for the service department and informed dealership management of variances.
- Produced thorough, accurate and timely reports of service activities and current customer concerns
- Hired, trained, developed and monitored performance of service department staff.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Reviewed completed work to verify consistency, quality and conformance.
Education
University of Phoenix
MBA
Community College of the Air Force
AA
Florida Agricultural and Mechanical UniversityTallahassee, FL
Bachelor of Science from Business
Skills
- Budget oversight
- Agile work processes
- Developing Financial Plans
- Planning & Organizing
- Relationship Building
- Verbal and Written Communication
- Reports Generation
- Problem-Solving
- Inventory Control
Affiliations
- Oracle E-Business Suite
- Salesforce
- Microsoft Power Business Intelligence (BI)
- Avid Volunteer (Wounded Warriors, City Streets: 2 Student Athletes, Habitat for Humanity & Boy Scouts of America)
- Member, Small Business Association (2008 - present)
Accomplishments
- Realized growth of over 18% in revenue in 2022 in ongoing effort to boost revenue while reducing costs.
- Managed over 300 employees and 26 managers
- Led team to achieve new understandings of top moving items and an easy way to identify those items, earning recognition from upper management and financial reward.
- Negotiated with vendors, saving company over$ 600,00 annually.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Trained staff at many locations to better understand products to reduce overspending while maximizing profits
- Promoted from Manager to Market Manager.
Timeline
Market Manager
Camping World
06.2022 - 02.2023
Store Manager
Camping World
03.2014 - 06.2022
Logistics Specialist
US Air Force Reserve
02.2010 - 10.2016
Assistant Store Manager
Camping World
01.2010 - 03.2014
Service Manager
Camping World
01.2007 - 01.2010
University of Phoenix
MBA
Community College of the Air Force
AA
Florida Agricultural and Mechanical University
Bachelor of Science from Business
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