Rodney L. Johns
Fate,TX
Summary
I am looking for a position that will allow me to utilize my leadership skills to help move a team to a new level of performance. I am looking to work with a group of people that are inspired to make their company a top performer in the industry.
I am a driven Retail Leader with strengths in Achievement Orientation, Significance, and Team Development. I understand what great leaders can do for our organization and have demonstrated the ability to recruit and develop talented leaders.
Overview
30
30
years of professional experience
Work History
District Training Store Manager
Big Lots
Dallas, TX
02.2019 - Current
- Served as liaison between corporate headquarters and district stores, effectively communicating updates regarding policy changes or company initiatives affecting daily operations.
- Managed budget allocations for personnel expenses within assigned district stores, ensuring adherence to financial targets while maintaining optimal staffing levels.
- Increased sales figures via trend analysis and modifications to product positioning strategies.
- Conducted comprehensive training for staff members in the district, ensuring compliance with company standards.
District Manager- District 203
Dollar Tree Stores
Dallas, Texas
01.2017 - 03.2019
- Overseen operations for a network of 17 stores across South and Central Dallas.
- Responsible for Customer Service issues in the District, and ensuring that all Customer inquiries are responded to quickly and effectively
- Responsible for controlling payroll hours to plan, as the primary controllable expense, as well ensuring stores are adjusting to current business trends
- Responsible for recruiting, hiring, training and develop of Management Associates
- Responsible for actively managing succession planning with consistent attention to identifying, training and developing management candidates
- Responsible for ensuring compliance of Dollar Tree personnel policies and procedures
- Responsible for handling Employee Relations issues, ensuring partnership with my Regional and Corporate HR Partners
- Responsible for Ensuring proper merchandising presentation and organization by adhering to the Dollar Tree merchandising strategy
- Directly responsible for driving exceptional shortage awareness and the execution of all key shortage programs
District Manager - District 57
ROSS Stores
Charlotte, South Carolina
04.2011 - 01.2017
- Directly responsible for 16 stores in Charlotte and Central South Carolina, with an annual sales budget of 120 million and over 64 Leaders and 700 Associates
- Responsible for Customer Service issues in the District, and ensuring that all Customer inquiries are responded to quickly and effectively
- Responsible for ensuring that an excellent level of Customer Service is provided in all locations, by teaching all Leaders how to provide a high level of Customer Service at all times
- Responsible for compliance to all STAR deliverables; Sizing, Customer Service, Sales, Contribution, Controllable Expense, Markdowns, Safety, Shortage and Associate Turnover
- Responsible for conducting Star Visits to company standards
- This includes the administration, tracking and follow-up for all Visits
- Responsible for the management of and continuous monitoring of actual expenditures to be within budget
- Responsible for controlling payroll hours to plan, as the primary controllable expense, as well ensuring stores are adjusting to current business trends
- Responsible for recruiting, hiring, training and develop of Management Associates
- Responsible for actively managing succession planning with consistent attention to identifying, training and developing management candidates
- Responsible for ensuring compliance of Ross personnel policies and procedures
- Responsible for handling Employee Relations issues, ensuring partnership with triad group
- Responsible for Ensuring proper merchandising presentation and organization by adhering to the Ross merchandising philosophy and procedures
- Responsible for ensuring stores are executing to the monthly SPG standards
Store Manager
Conn’s Appliances
Lafayette, Louisiana
01.2009 - 01.2011
- Manage and insure profitability through sales and operational controls
- Trained management staff to provide total solution sales training to all team members
- Set achievable goals for all management and team members
- Exceeded Customer Service goals set by Corporate
- Maintain a line of communications with both the Regional Staff and Corporate Offices
Stacked Store Manager
Office Max, Inc.
Mesquite, Texas
01.2007 - 01.2009
- Responsible for driving retail, and Impress sales throughout the store
- Ensuring the execution of all company sales initiatives
- Development and implementation of sales and marketing strategies
- Promoted a high level of customer service, trained new employees, and ensured operational excellence
- Also ensure sales and profit budget objectives are met or exceeded
Best Buy for Business Segment Manager (Baton Rouge/New Orleans)
Best Buy, Inc.
Metairie, Louisiana
01.2005 - 01.2007
- Managed the marketing and selling of products to the local retail market
- Drove the controlled growth of sales that either meet and/or exceeded established store goals
- Established sales and overall performance goals for 6 supervisors, and 80 retail sales associates
- Maintained effective working relationships with technology training, BBFB segment, and technical services team members that maximized our service solution sales culture
General Manager
CompUSA, Inc
Louisiana/Texas
01.1995 - 01.2005
- Responsible for sales, operations, finance, and human resources
- Directly managed 8 supervisory Team Members with a sales support team of 65 plus Team Members in all aspects of retail, business sales, technical services, and training sales
- Responsible for sales, operations, finance, and human resources
- Customer service our paramount focus, and capitalizing on an orphaned business segment
- P&L and payroll management and human resources
- Development and implementation of sales and marketing strategies
- Insured shipping and receiving processes preformed timely and accurately
- Responsible for research of profit and loss on sales in excess of $30 million
- Maintained payroll through scheduling at 2.3% of sales
- Effectively recruited new team members both full and part-time to meet store personnel requirements
- Implemented new training courses for new team members-speeding profitability
- Insured inventory accuracy at .24% or better Quarterly
Education
Business Management -
Ashford University
Dallas, Texas01.2012
Skills for Success -
Dale Carnegie
Beaumont, Texas01.2011
Accounting - Business minor
Brookhaven Junior College
Farmers Branch, Texas01.1996
Skills
- Highly adaptable
- Versatile
- Human resource functions
- Employee supervision
- Employee development
- Sales expertise
- Customer communication
- Interpersonal interaction
- Problem-solving skills
- Customer service
- Building rapport
- Generating interest
- Providing solutions
- Resolving objections
- Defining problems
- Data collection
- Establishing facts
- Drawing valid conclusions
- Organizing work activities
- Prioritizing work activities
- Meeting deadlines
- Producing consistent results
Timeline
District Training Store Manager
Big Lots
02.2019 - Current
District Manager- District 203
Dollar Tree Stores
01.2017 - 03.2019
District Manager - District 57
ROSS Stores
04.2011 - 01.2017
Store Manager
Conn’s Appliances
01.2009 - 01.2011
Stacked Store Manager
Office Max, Inc.
01.2007 - 01.2009
Best Buy for Business Segment Manager (Baton Rouge/New Orleans)
Best Buy, Inc.
01.2005 - 01.2007
General Manager
CompUSA, Inc
01.1995 - 01.2005
Business Management -
Ashford University
Skills for Success -
Dale Carnegie
Accounting - Business minor
Brookhaven Junior College
Awards
- 2014 District Manager of the Region- ROSS Stores
- 2015 District Manager TRUE Grit Award for Region 6- ROSS Stores
- Promoted two Store Managers to DMIT- ROSS Stores
- CRC for District 56 (Harvey, La.) - ROSS Stores
- SM and ASM Mentor District/Zone (Harvey, La)- ROSS Stores
- Great People Award FY 2012 District 56. - ROSS Stores
- Developing Teams and People Award FY 2011 District 56- ROSS Stores
- New Store Manager Training Liaison D56/D71- ROSS Stores
- Overseen Gulfport, and Lake Charles during SM transition- ROSS Stores
- Best In Class P/I results FY 2011, and 2012- ROSS Stores
- Highest profit to budget in the West 2002 (Waco, Texas) CompUSA
- Highest GM% Region 1 2002 (Waco, Texas) CompUSA
- Certificate of Appreciation from the White House 2003 (Waco, Texas) CompUSA
- Largest Comp increase in Region 1 2004 (Metairie, La) CompUSA
- Highest IPT Region 1 2004 (Metairie, La)
- Kicked off the Best Buy For Business, post Katrina for the New Orleans Market 2006 (New Orleans, La)
- Functioned as Assistant District Manager (Conn’s)