Overview
Work History
Education
Skills
Timeline
Generic

Rodney Manalo

Daly City,CA

Overview

7
7
years of professional experience

Work History

Autonomous Vehicle Operator / Instructor

Zoox
San Francisco, CA
09.2022 - Current
  • Operated vehicles in a safe and efficient manner according to established procedures.
  • Conducted pre-trip inspections of assigned vehicle, camera cleanliness, tire pressure, brakes, and lights.
  • Communicated effectively through Slack with dispatch & leads regarding current locations of vehicle, road closures, & traffic updates.
  • Analyzed gathered autonomy information to identify specific trends and patterns to relay to proper teams for software fixes and updates.
  • Troubleshot issues that arose during shift in a timely manner by following company workaround guidelines & communicating each step taken through Slack threads.
  • Kept all collected data secure and followed proper procedures for uploading and transmitting information by the end of shift.
  • Adhered to company policies, guidelines, safety protocols, and all applicable traffic laws at all times while operating vehicles on public and private roads.
  • Attended weekly mandatory meetings, training and activities to assist students with in-vehicle etiquette, proper autonomy driving skills and knowledge credentials.
  • Identified and documented learning achievements by filling out student feedback forms to report outcomes, peer performance information and progress reports.

Autonomous Vehicle Trainer

Cruise
San Francisco, CA
09.2017 - 10.2019
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

IT Intern

Zynga
San Francisco, CA
01.2017 - 07.2017
  • Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
  • Supported IT teams in maintaining company hardware and software systems.
  • Collaborated with Cyber Security & HR Teams to escalate problem resolution, filtering inquiries to appropriate technology professionals.
  • Responded to user requests for service by troubleshooting problems and helping to develop solutions.
  • Participated in team discussions, offering unique viewpoints based on knowledge and experience.
  • Took active role in multiple and diverse projects to become familiar with technical tools and procedures.

Education

GED -

Jefferson Adult Education Division
Daly City, CA
02.2013

Skills

  • Performance-Driven
  • Verbal and Written Communication
  • Safe Driving Techniques
  • Route Planning
  • Vehicle Operations
  • Road Safety Knowledge
  • Safety Awareness
  • Interactive Teaching and Learning
  • Critical Thinking
  • Time Management

Timeline

Autonomous Vehicle Operator / Instructor

Zoox
09.2022 - Current

Autonomous Vehicle Trainer

Cruise
09.2017 - 10.2019

IT Intern

Zynga
01.2017 - 07.2017

GED -

Jefferson Adult Education Division

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Rodney Manalo