Rodney Mattfield
Soldotna,AK
Summary
Dedicated professional possessing a passion for maintaining cleanliness and order throughout the workplace. Capable of performing independently and as a team contributor. Skilled in grasping new concepts quickly and adapting in fast-paced environments. Possesses strong organizational, interpersonal and leadership skills.
Overview
40
40
years of professional experience
Work History
Front Counter Warehouse Tech.
ASRC Energy Services - Kuparuk
Kuparuk Field
09.2022 - 04.2025
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Professionally answered telephones and responded to customer inquiries.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Maintained stock and replenished workstation products.
- Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
- Acquired product knowledge and proposed changes to current products and new product concepts.
- Shared best practices with colleagues to enhance overall counting accuracy.
- Maintained cleanliness and organization of counting area, promoting positive work environment.
- Assisted in training of new staff on proper counting techniques and procedures.
- Supported loss prevention efforts by accurately tracking merchandise.
- Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
- Prepared bills of lading, work orders and shipping orders to appropriately route materials.
- Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action promptly.
- Used forklifts and pallet jacks to relocate products.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Shipping and Receiving Warehouse Tech
CCI
Nikiski, AK
08.2021 - 09.2022
- Ensure accuracy throughout all shipping and receiving operations; responsible for sending freight to 15 platforms and 7 facilities.
- Maintain quality control by verifying AFE / purchase order numbers, properly labeling packages and using SAP to track packing slips.
- Safely handle hazardous materials; strictly adhere to all HAZMAT regulations.
- Operate various types of powered equipment.
- Use UPS, FedEx, Carlisle and Lynden to promptly send out freight.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Prepared shipments accurately according to packing lists, minimizing returns due to incorrect items being sent out.
- Prepared bills of lading, work orders and shipping orders to appropriately route materials.
- Managed inbound deliveries efficiently by coordinating with suppliers and transportation providers as needed.
- Used forklifts and pallet jacks to relocate products.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Seasonal Driver
UPS Customer Center, Kenai Municipal Airport, Kenai, AK
Kenai, AK
12.2020 - 01.2021
- Leveraged strong organizational skills to ensure on-time, accurate delivery of packages.
- Demonstrated an excellent attention to detail while verifying addresses, obtaining signatures appropriately and labeling packages.
- Continually met set objectives in a fast-paced environment.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
Alpine Drilling Warehouse Coordinator (2019-2020) | Warehouse Technician (2012-2019)
ASRC Energy Services
01.2012 - 01.2020
- Recipient of promotion due to strong leadership and organizational skills.
- Used excellent organizational abilities to dispatch trucks; ensured timely delivery of tools to / from rigs.
- Maintained quality control by thoroughly reviewing incoming / outgoing shipments, checking inventory levels and properly labeling new items.
- Loaded necessary materials in a timely manner.
- Used SAP to successfully update and create new storage locations.
- Demonstrated a knowledge of drilling tools and thread types, including packers, frac sleeves, gas lift mandrels, gas lift valves, storm packers and hangers.
Field Specialist
Schlumberger, Prudhoe Bay
Prudhoe Bay
01.2001 - 01.2010
- Strictly adhered to all safety regulations and company policies while ensuring on-time completion of assigned tasks.
- Conducted in-depth safety testing; recorded results and completed repairs appropriately.
- Operated various types of equipment, including 966 Cat Loaders and flatbed truck hydraulic systems.
- Demonstrated an ability to read and closely follow schematics.
Freight Supervisor | Cargo Agent
Era Aviation, Kenai, AK
Kenai, AK
01.1985 - 01.2000
- Utilized strong organizational skills to successfully coordinate logistics.
- Ensured on-time, within budget delivery of shipments.
- Demonstrated a strong attention to detail while maintaining detailed records, handling billing and managing inventory control.
Education
Three-Ton Overhead Crane Certified -
Schlumberger Completions
Prudhoe Bay AlaskaSome College (No Degree) -
Kenai Peninsula College
Soldotna, AKHigh School Diploma -
Kenai Central High School
Kenai, AK05.1978
Skills
- Continually recognized for the ability to maintain cleanliness and safety throughout all day to day operations
- Well-versed in maintaining quality control and strict adherence to safety regulations
- Demonstrated ability to complete assigned tasks on-time and continually exceed expectations
Timeline
Front Counter Warehouse Tech.
ASRC Energy Services - Kuparuk
09.2022 - 04.2025
Shipping and Receiving Warehouse Tech
CCI
08.2021 - 09.2022
Seasonal Driver
UPS Customer Center, Kenai Municipal Airport, Kenai, AK
12.2020 - 01.2021
Alpine Drilling Warehouse Coordinator (2019-2020) | Warehouse Technician (2012-2019)
ASRC Energy Services
01.2012 - 01.2020
Field Specialist
Schlumberger, Prudhoe Bay
01.2001 - 01.2010
Freight Supervisor | Cargo Agent
Era Aviation, Kenai, AK
01.1985 - 01.2000
Three-Ton Overhead Crane Certified -
Schlumberger Completions
Some College (No Degree) -
Kenai Peninsula College
High School Diploma -
Kenai Central High School