Summary
Overview
Work History
Education
Skills
Timeline
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Rodney Mattfield

Soldotna,AK

Summary

Dedicated professional possessing a passion for maintaining cleanliness and order throughout the workplace. Capable of performing independently and as a team contributor. Skilled in grasping new concepts quickly and adapting in fast-paced environments. Possesses strong organizational, interpersonal and leadership skills.

Overview

40
40
years of professional experience

Work History

Front Counter Warehouse Tech.

ASRC Energy Services - Kuparuk
Prudhoe Bay, AK
09.2022 - 04.2025
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Professionally answered telephones and responded to customer inquiries.
  • Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
  • Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Maintained stock and replenished workstation products.
  • Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
  • Acquired product knowledge and proposed changes to current products and new product concepts.
  • Shared best practices with colleagues to enhance overall counting accuracy.
  • Maintained cleanliness and organization of counting area, promoting positive work environment.
  • Assisted in training of new staff on proper counting techniques and procedures.
  • Supported loss prevention efforts by accurately tracking merchandise.
  • Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
  • Prepared bills of lading, work orders and shipping orders to appropriately route materials.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action promptly.
  • Used forklifts and pallet jacks to relocate products.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.

Shipping and Receiving Warehouse Tech

CCI
08.2021 - 09.2022
  • Ensure accuracy throughout all shipping and receiving operations; responsible for sending freight to 15 platforms and 7 facilities.
  • Maintain quality control by verifying AFE / purchase order numbers, properly labeling packages and using SAP to track packing slips.
  • Safely handle hazardous materials; strictly adhere to all HAZMAT regulations.
  • Operate various types of powered equipment.
  • Use UPS, FedEx, Carlisle and Lynden to promptly send out freight.
  • Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
  • Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Prepared shipments accurately according to packing lists, minimizing returns due to incorrect items being sent out.
  • Prepared bills of lading, work orders and shipping orders to appropriately route materials.
  • Managed inbound deliveries efficiently by coordinating with suppliers and transportation providers as needed.
  • Used forklifts and pallet jacks to relocate products.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

Seasonal Driver

UPS Customer Center, Kenai Municipal Airport, Kenai, AK
12.2020 - 01.2021
  • Leveraged strong organizational skills to ensure on-time, accurate delivery of packages.
  • Demonstrated an excellent attention to detail while verifying addresses, obtaining signatures appropriately and labeling packages.
  • Continually met set objectives in a fast-paced environment.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Minimized liability by consistently following road rules when driving.

Alpine Drilling Warehouse Coordinator (2019-2020) | Warehouse Technician (2012-2019)

ASRC Energy Services
01.2012 - 01.2020
  • Recipient of promotion due to strong leadership and organizational skills.
  • Used excellent organizational abilities to dispatch trucks; ensured timely delivery of tools to / from rigs.
  • Maintained quality control by thoroughly reviewing incoming / outgoing shipments, checking inventory levels and properly labeling new items.
  • Loaded necessary materials in a timely manner.
  • Used SAP to successfully update and create new storage locations.
  • Demonstrated a knowledge of drilling tools and thread types, including packers, frac sleeves, gas lift mandrels, gas lift valves, storm packers and hangers.

Field Specialist

Schlumberger, Prudhoe Bay
01.2001 - 01.2010
  • Strictly adhered to all safety regulations and company policies while ensuring on-time completion of assigned tasks.
  • Conducted in-depth safety testing; recorded results and completed repairs appropriately.
  • Operated various types of equipment, including 966 Cat Loaders and flatbed truck hydraulic systems.
  • Demonstrated an ability to read and closely follow schematics.

Freight Supervisor | Cargo Agent

Era Aviation, Kenai, AK
01.1985 - 01.2000
  • Utilized strong organizational skills to successfully coordinate logistics.
  • Ensured on-time, within budget delivery of shipments.
  • Demonstrated a strong attention to detail while maintaining detailed records, handling billing and managing inventory control.

Education

Three-Ton Overhead Crane Certified -

Schlumberger Completions
Prudhoe Bay Alaska

Some College (No Degree) -

Kenai Peninsula College
Soldotna, AK

High School Diploma -

Kenai Central High School
Kenai, AK
05.1978

Skills

  • Continually recognized for the ability to maintain cleanliness and safety throughout all day to day operations
  • Well-versed in maintaining quality control and strict adherence to safety regulations
  • Demonstrated ability to complete assigned tasks on-time and continually exceed expectations

Timeline

Front Counter Warehouse Tech.

ASRC Energy Services - Kuparuk
09.2022 - 04.2025

Shipping and Receiving Warehouse Tech

CCI
08.2021 - 09.2022

Seasonal Driver

UPS Customer Center, Kenai Municipal Airport, Kenai, AK
12.2020 - 01.2021

Alpine Drilling Warehouse Coordinator (2019-2020) | Warehouse Technician (2012-2019)

ASRC Energy Services
01.2012 - 01.2020

Field Specialist

Schlumberger, Prudhoe Bay
01.2001 - 01.2010

Freight Supervisor | Cargo Agent

Era Aviation, Kenai, AK
01.1985 - 01.2000

Three-Ton Overhead Crane Certified -

Schlumberger Completions

Some College (No Degree) -

Kenai Peninsula College

High School Diploma -

Kenai Central High School

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Rodney Mattfield