Rodney Mitchell
Lake Charles,US
Summary
Accomplished Master Barber and Department Manager with a proven track record at HeadsUP and The Home Depot Store, showcasing expertise in straight razor shaving and exceptional customer service. Leveraged sanitation practices and strategic promotions to enhance client satisfaction and safety, achieving significant improvements in operations and customer relations.
Overview
15
15
years of professional experience
Work History
Master Barber
HeadsUP
Monroe, LA
09.2020 - 04.2024
- Demonstrated expertise in using a variety of barbering tools such as clippers, scissors, straight razors, and combs.
- Maintained the cleanliness of work areas and sanitized all equipment before use.
- Educated customers on the best products for their particular hair type and needs.
- Kept records of customer visits including treatments performed, products used, payment received.
Department Manager
The Home Depot Store
Lake Charles, LA
11.2013 - 08.2020
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Negotiated contracts with suppliers for materials used by the Department at competitive rates.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Lead Sales Associate
C&C Home Appliances
Lake Charles, LA
05.2009 - 11.2013
- Provided customer service to ensure satisfaction.
- Organized store displays for maximum visibility of products.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Received shipments, signed off on packages and documented incoming items in computer system.
Education
master barber license - Barbering
Celebrity Barber School
Monroe, LA08-2020
High School Diploma -
La Grange High School
Lake Charles, LA05-2001
Skills
- Scalp massage expertise
- Straight razor shaving
- Sanitation practices
- Facial trimming
- Customer safety
- Licensed barber
- Appointment scheduling
- Promotions
Resume
Rodney-Mitchell.pdf, 11/12/24, 11/16/24
Timeline
Master Barber
HeadsUP
09.2020 - 04.2024
Department Manager
The Home Depot Store
11.2013 - 08.2020
Lead Sales Associate
C&C Home Appliances
05.2009 - 11.2013
master barber license - Barbering
Celebrity Barber School
High School Diploma -
La Grange High School