Goal-oriented with distinguished experience in restaurant and retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Overview
9
9
years of professional experience
Work History
Event Manager / Assistant General Manager
Redbird
10.2017 - Current
Managed 50+ employees across departments including scheduling and on-site oversight on a daily basis.
Composed daily analytical reports consisting of revenue reviews, service ROI and event recaps.
Planned, prepared, and managed event logistics for top tier event venues in Downtown Los Angeles by Coordinating with multiple outside vendors for various events.
Streamlined event planning processes by implementing efficient project management strategies.
Event Sales Manager
Manuela
11.2023 - 08.2024
Maximized revenue potential by upselling additional services such as audiovisual equipment rentals or catering options.
Managed a diverse portfolio of corporate and social events, effectively coordinating all logistics to ensure seamless execution.
Developed customized event proposals tailored to individual client needs, consistently exceeding sales targets.
Built a comprehensive database of leads through diligent research into competitor offerings and market trends.
Increased event sales revenue by developing and maintaining strong relationships with clients.
Exceeded sales quotas and increased profitability by 30%.
Captain
Kato
11.2022 - 10.2023
Showed high-level understanding of Michelin standards and practices.
Applied comprehensive knowledge of food, wine, and spirits to increase guest experience.
Sales Associate
Opening Ceremony
10.2017 - 06.2019
Built and maintained a robust client book to ensure all sales goals and KPIs were achieved constantly.
Provided existing and potential clients with first rate service and interfacing in order to build brand exposure.
Identified and promoted specific merchandise based on social and economic trends.
Operations Manager
Louis Vuitton
05.2016 - 09.2017
Trained and guided team members to maintain high productivity and performance metrics. Implemented my own method of project management in order to perform above standard.
Supervised daily operation of multi-million dollar retail operation.
Facilitated all incoming and outgoing logistics from retail and corporate facilities.
Education
Bachelor of Science - Apparel Merchandising & Product Developmment
Bowling Green State University
Bowling Green, OH
05.2016
Timeline
Event Sales Manager
Manuela
11.2023 - 08.2024
Captain
Kato
11.2022 - 10.2023
Event Manager / Assistant General Manager
Redbird
10.2017 - Current
Sales Associate
Opening Ceremony
10.2017 - 06.2019
Operations Manager
Louis Vuitton
05.2016 - 09.2017
Bachelor of Science - Apparel Merchandising & Product Developmment