Summary
Work History
Education
Skills
Timeline
Generic

Rodney Navarro

Fresno,CA

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Walmart, Lowes, and Chick-Fil-A. Excelled in high-pressure situations, demonstrating exceptional patience, empathy, and cash handling accuracy. Achieved positive outcomes in customer interactions, significantly contributing to team targets and workflow efficiency. Skilled in time management and maintaining a clean, organized work environment.

Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Motivated cashier and stocker with 10 years of experience in retail and fast food. Accomplished various tasks daily, including food rotation, stocking shelves with food products and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Work History

Cashier

Walmart
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Associate

Lowes
  • Promptly responded to inquiries and requests from prospective customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Team Member

Chick-Fil-A
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High School Diploma -

Clovis High
Clovis
05-1999

Skills

  • Customer service
  • Customer assistance
  • Cash handling
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Customer service excellence
  • Time management skills

Timeline

Cashier

Walmart

Customer Service Associate

Lowes

Team Member

Chick-Fil-A

High School Diploma -

Clovis High
Rodney Navarro