Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

RODNEY POWELL

Summary

Restaurant manager with 26 years of experience managing high-quality, fast-paced restaurants. Skilled at training staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and an increase in sales through upselling techniques.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Assitant General Manager

Shake Shack
New York
11.2021 - Current
  • Prepared and analyzed financial reports to guide budgeting and financial planning.
  • Oversaw daily operations, ensuring compliance with company standards and operational efficiency.
  • Managed payroll and scheduling for over 50 team members to optimize workforce productivity.
  • Supervised procurement, sales, installation, maintenance, and servicing of food equipment for compliance.
  • Interacted regularly with vendors and suppliers to secure timely deliveries of goods.
  • Monitored ordering processes to maintain necessary inventory levels for smooth restaurant operations.
  • Controlled portion sizes in the kitchen to minimize food waste and maximize ingredient efficiency.

Executive Chef

Maggiano's Little Italy
03.2020 - 07.2021
  • Hired, trained, and coached teammates and assistant managers in scratch kitchen environment.
  • Supervised dining service operations, including banquets, catering, carryout, and delivery.
  • Conducted daily production calls for on- and off-site catering services.
  • Managed orders for goods and services to maintain operational efficiency.
  • Executed bi-monthly inventory to monitor and achieve P&L objectives.
  • Developed staff schedules using Hot Schedules for optimal coverage.
  • Collaborated with focus group to create new labor matrix for post-pandemic efficiencies.

Executive Kitchen Manager

AppleMetro Restaurant
09.2003 - 02.2020
  • Hired, trained, and coached over 45 crew members and assistant managers.
  • Created staff schedules and managed food inventory alongside Profit and Loss statements.
  • Facilitated corporate training for 34 stores to enhance operational consistency.
  • Trained staff on new kitchen display system at Times Square location.
  • Developed cross-training program enabling BOH staff to perform all positions effectively.
  • Oversaw operations at busiest Applebee's in the world with annual sales exceeding $12 million.
  • Managed four kitchen managers and 50 kitchen employees across two full-time kitchens.
  • Consistently maintained food cost under budget, achieving 2019 goal by 0.1% with an 18.54% rate.

Front of the House Manager

Outback Steakhouse
Rocky Mount
01.1999 - 01.2003
  • Hired, trained, and coached over 90 bar staff on customer service and safety standards.
  • Managed alcohol inventory and conducted quality control inspections.
  • Coordinated daily restaurant operations, including scheduling for service, bar, host, and servers.
  • Oversaw employee performance in front and back of house to ensure policy compliance.

Kitchen Manager

Outback Steakhouse
Rocky Mount
01.1995 - 01.1998
  • Assigned staff to posts and duties to ensure timely task fulfillment.
  • Conducted quality control checks to maintain high standards.
  • Delivered comprehensive health and safety training for all staff members.
  • Prepared invoices, profit and loss statements, and sales trend reports.
  • Trained staff on customer service, food and beverage knowledge, and safety standards for restaurant opening in Goldsboro, North Carolina.
  • Led hiring and training of crew for restaurant opening in New York City, implementing touchscreen point-of-sale system.

Education

Bachelor - Finance Major

NORTH CAROLINA CENTRAL UNIVERSITY
North, SC
01.1989

DIPLOMA -

DWIGHT MORROW HIGH SCHOOL
Englewood, NJ
01.1985

Skills

  • Accounting and budgeting
  • Crunchtime and Rosnet software
  • Point of sale systems
  • Kitchen display systems
  • Interpersonal communication
  • Problem solving strategies
  • Decision logic software

Certification

  • New York Food Handlers
  • FDNY Certificate of Fitness

Accomplishments

  • Received 'Kitchen Manager Of The Year' Award in 2008 and 2011.
  • Recipient of the Leadership Award, 2016.
  • Opened 12 restaurants with Apple Metro including hiring, training, coordinating the purchasing of supplies and equipment.
  • Offsite catering for large parties of up to 500 people including annual New Year's Eve party.
  • Transported food and equipment in Vans and box trucks up to 17 ft.

Timeline

Assitant General Manager

Shake Shack
11.2021 - Current

Executive Chef

Maggiano's Little Italy
03.2020 - 07.2021

Executive Kitchen Manager

AppleMetro Restaurant
09.2003 - 02.2020

Front of the House Manager

Outback Steakhouse
01.1999 - 01.2003

Kitchen Manager

Outback Steakhouse
01.1995 - 01.1998

Bachelor - Finance Major

NORTH CAROLINA CENTRAL UNIVERSITY

DIPLOMA -

DWIGHT MORROW HIGH SCHOOL

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